Discretionary Housing Payments are payments made in addition to Housing Benefit or Universal Credit, if we consider that additional help with housing costs is needed. Discretionary Housing Payments are not payments of Housing Benefit or Universal Credit.
Who can claim?
The person entitled to Housing Benefit or Universal Credit can make a claim or someone acting on behalf of the person concerned (e.g. an appointee) can also make a claim.
How much can I claim?
The Council will decide the amount of the payments that you are entitled to and the period for which the payments will be made.
Your entitlement to Discretionary Housing Payments will be reconsidered each time you apply in writing.
The Council is given an amount each year to spend. Once the money has been spent no further Discretionary Housing Payment can be awarded in that financial year.
Will I be entitled to Discretionary Housing Payments?
Each case is looked at separately. Discretionary Housing Payments provide financial help to people who:
Are entitled to Housing Benefit or Universal Credit Housing Cost element and
Appear to need further financial assistance (in addition to the benefit or benefits to which they are entitled) in order to meet housing costs
What are "housing costs"?
Housing costs are your eligible rent.
The following are not included and Discretionary Housing Payments will not be paid in respect of them:
(a) Certain elements of rent:
Ineligible service charges
Water, sewerage and environmental services
Increase in rent due to outstanding rent arrears
Welfare rights advice South Tyneside Council Town Hall & Civic Offices Westoe Road South Shields Tyne and Wear NE33 2RL See: Welfare Support Service
South Tyneside Citizens Advice Bureau Edinburgh Buildings 2 Station Approach South Shields Tyne & Wear NE33 1HR Phone: 0191 4557958
Jarrow Citizens Advice Bureau Tarn House 8 Grange Road West Jarrow Tyne & Wear NE32 3JA Phone: 0191 4557958, 0191 4557958
If you think your benefit is wrong please see appeals.