Carers (health and wellbeing needs in South Tyneside)

Community assets and services

Listed below are key services within the borough


  • Adult Recovery Service (Humankind) - Offers ways for local people with drug and alcohol problems to become free from their dependence.
  • Age Concern Tyneside South - Age Concern Tyneside South (ACTS) is an independent, local charity working in the Borough of South Tyneside supporting people over the age of 50.  It is the largest voluntary sector organisation working with older people in the borough.
  • Cancer Connections - Cancer Connections, located in South Tyneside in the North East of England, is a charity dedicated to serving individuals and families suffering from cancer and its after-effects.
  • Children and Families Social Care - This service provides support with family life, mental health support, drug and alcohol services, children in care and support to children with Special Educational Needs and Disabilities (SEND) and their families. The service also provides advice to anyone who has safeguarding concerns for a child or young person.
  • Community Centres - South Tyneside has a variety of Community Centres within the borough for carers to engage with others and utilise facilities.
  • Humankind Young Carers Service - Supports young carers and young adult carers up to the age of 25 years and their families to reduce the impact of caring responsibilities, helping them to realise their full potential. The service is commissioned to carry out an assessment with the young carer and their family.
  • KOOTH - XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.
  • Let's Talk Team - The team will ensure that everyone has access to information and advice which supports their wellbeing.
  • Living Better Lives Resource Centre - The Community Equipment Service is based at the Living Better Lives Resource Centre in Jarrow. They have a wide range of equipment that may help to maximise your independence if you are elderly or disabled.
  • Mental Health Support Teams (MHSTs) - MHSTs develop models of early intervention on mild to moderate mental health and emotional wellbeing issues, such as anxiety, behavioural difficulties or friendship issues, as well as providing help to staff within a school and college setting.
  • MIND - Provide advice and support to empower anyone experiencing a mental health problem.
  • PRS Inclusion Services - PRS offer inclusion services throughout the North East of England, to help disabled people live confidently in the life they choose.
  • SEND (Special Educational Needs and Disability) - The Local Offer provides information for children and young people (from birth to 25 years) with Special Educational Needs and / or Disabilities (SEND) and their parents or carers in a single place.
  • South Tyneside Adult Carers Service (STACS) - South Tyneside Adult Carers Service is a free and confidential carers' support service.
  • South Tyneside Lifecycle Primary Care Mental Health Service -Provides mental health services to support people of all ages; Early Years 0-5 yrs, Children and Adolescents 6 - 13 yrs, Young People 14 - 17 yrs, Adults 18 + yrs.
  • South Tyneside Mental Health Carer Support - Works with people who are caring for someone with mental health problems in South Tyneside.
  • South Tyneside TEN - Provides a range of IT training, and also job search support in South Tyneside.
  • TEN Young Carers Service - support young people and their families to reduce the impact of caring and ensure that young people have access to the same opportunities as their peers and can achieve their full potential.
  • Tyne and Wear Fire and Rescue Service - Creating safety within the community.
  • Welfare Support Service - The Welfare Support Service is the first point of contact for money advice in South Tyneside.
  • WHIST (Women's Health in South Tyneside) - Improve the health, wellbeing, education and quality of life of women aged over 16 years old living in South Tyneside, irrespective of age, class, sexual orientation, ethnicity or disability.


  • Age-UK  -  Older Person's service within the Community
  • Alzheimer's Society - United against Dementia. Their mission is to create a society where everyone affected by dementia is supported, accepted and able to live in their community without fear or prejudice.
  • Citizen's Advice - We can all face problems that seem complicated or intimidating. At Citizens Advice they believe no one should have to face these problems without good quality, independent advice.
  • Diabetes UK - Leading the fight against the UK's biggest and growing health crisis - sharing knowledge and taking on diabetes nationally
  • GOV.UK - LAP (Lasting Power of Attorney) - You can make decisions on someone's behalf if they appoint you using a lasting power of attorney (LPA).
  • Job Centre Plus - Jobcentre Plus is the part of the Department for Work and Pensions which delivers working-age support service in the United Kingdom.
  • MENCAP - Improving the lives of people with a learning disability and their families now, and fighting alongside them for a better future.
  • National Careers Service - provides information, advice and guidance to help people make decisions on learning, training and work.
  • NHS website - The NHS website ( is the UK's biggest health website with more than 43 million visits per month, with the goal to be a world-leading health information service putting people at the heart of everything we do.
  • Parkinson's UK - The charity that drives better care, treatments and quality of life
  • Stroke Association - provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
  • Timewise Jobs - Timewise Jobs is a jobs board specialising in part-time jobs and roles that are open to flexibility, for people with skills and experience.
  • Turn2Us - Turn2us is a charity that helps people living in poverty in the UK and Ireland. Turn2us provides information and support about welfare benefits and charitable grants through an accessible website and a free phone helpline