Self and Custom Housebuilding Register Privacy Notice

1. Introduction

This notice provides additional privacy information regarding the Self and Custom Housebuilding Register.

We will keep our privacy notice under regular review and will advise you of any updates on our website.

This Notice was last reviewed in March 2025.

2. Who we are

For the purposes of Data Protection legislation, South Tyneside Council is the Data Controller.

3. What type of personal information do we collect?

We may collect the following types of personal information:

Name
Address
Telephone number
Email address
Date of Birth
Ethnicity

4. How do we collect personal information?

We may collect your personal information in a number of ways, namely:

In writing - for example letter or email
Online forms

5. Why do we collect your personal information?

The purposes for collecting data are to assess demand for self-build and custom housebuilding within the borough, to contact you regarding opportunities for self-build and custom housebuilding projects, and to inform future planning and housing policies. The above purposes may require public disclosure of data in accordance.

6. Who might we share your personal information with?

We will not share your personal information with any other third parties unless you have specifically asked us to, or if we have a legal obligation to do so.

7. How long will we keep your personal information?

We will hold your personal information relating to Freedom of Information Requests, Environmental Information Requests, Subject Access Requests and Enquiries for up to 3 years after it is no longer required by the Council for this purpose. At the end of this period, it will be deleted unless there is any special reason for keeping it.

8. What is our legal basis for using your personal information?

To use your personal information there must be a lawful basis to do this, such as, through a contract, performing a public task or where there is a legal obligation.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting local.plan@southtyneside.gov.uk or phone 0191 424 7688.

(b) We have a legal obligation.

9. How do we keep your personal information secure?

Information provided to the spatial planning team is held securely on our network. Only officers working within the spatial planning team and system administrators have access to these records.

10. Is your personal information used overseas?

We will not process your personal information outside of the European Economic Area (EEA).

11. What are your rights?

Your individual rights are set out in law. Subject to some legal exemptions, you have the following rights:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights in relating to automated decision making and profiling

12. Contact us

If you would like to exercise your rights in relation to your personal information, or you feel that something has gone wrong with your personal information, you can contact us in either of the following ways:

By email: data.protection@southtyneside.gov.uk

By telephone: 0191 424 6539

In writing: South Tyneside Council, Information Governance, Town Hall and Civic Offices, South Shields, NE33 2RL

If you feel that the Council has not handled your information correctly you can contact the Information Commissioner's Office (ICO). The ICO is the Government's Independent Body responsible for overseeing data protection. In most cases the ICO will only review cases that have exhausted the Council's internal procedures.

The ICO's contact details are as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. More information can be found on the ICO's website at www.ico.org.uk.