Changing Lives

Changing Lives provides specialist support for thousands of vulnerable people and their families, including specialist accommodation for ex-service men and women.

Address: Changing Lives Central Office, Unit D13, 10th Avenue West, Team Valley, Gateshead, NE11 0RU, Tyne and Wear, United Kingdom
Telephone number: 0191 273 8891
Website: Changing Lives


  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service


Changing Lives is a national, registered charity.

It provides specialist support to vulnerable people experiencing:

  • homelessness
  • mental health problems
  • addiction
  • exploitation and / or abuse

It takes a person-centred, holistic approach and aims to support individuals to access and find the services they need and empower them to make informed choices for themselves.

In South Tyneside, Changing Lives have a small number of dispersed accommodation. They can also explore out of area placements, as well as placements through the Council into their Whitehead Street supported accommodation.

Support available

Services includes:

  • Accommodation dedicated to former service men and women, with specialist support to help them with issues such as PTSD, family reconciliation and addictions
  • Short and long-term housing for vulnerable people in housing need, including emergency accommodation, Housing First solutions, semi-independent living units and independent tenancies.
  • Recovery services across the North East to help those abstaining from substances. 
  • Community outreach services for people with different needs, including those living on the streets, helping them re-engage with services and improve their life skills.
  • Specialist services for women offenders / at risk of offending, offering holistic, trauma informed interventions designed to meet women's specific and complex needs.
  • Support for women and men with experience of sex work / survival sex / sexual exploitation, delivering specialist services, facilitating peer research and training local agencies.
  • Services for victims/survivors of domestic abuse, providing refuge, advocacy, move-on support and sanctuary schemes. It provides emotional and practical support to individuals who may not be engaging with other services.

Who can access the service

Anyone can access the service

How to access the service

Please contact the charity directly.