Direct payments (adult social care)


A direct payment is an agreed amount of money that we give you so you can arrange and manage your own care.

This gives you greater choice and control about when and how your needs will be met.

You don't have to have a direct payment. You might prefer to have your support arranged from a home care agency or other provider the council contracts to support residents. This is known as a commissioned service.

Why you might need a direct payment

You may be advised to have a conversation (needs assessment) with an Adult Social Care professional because of a:

  • physical or mental health change
  • disability
  • frailty