The Digital Switch: moving from analogue to digital landlines
As part of a national upgrade, local landlines will be switching over to a digital alternative.
As part of a national upgrade of the telephone network, analogue landlines in the UK will be phased out by the end of 2025.
For more information on the national changes, see GOV.UK: UK transition from analogue to digital landlines.
We are looking at where the Council has analogue phone lines, including:
- Council buildings
- South Tyneside Homes
- Services that are delivered through phones lines, such as safety alarms
We are working to make sure there is minimal disruption and residents stay safe in their homes.
Telecoms companies will contact their customers ahead of the change taking place.
Residents do not need to take any action until their provider contacts them directly.