Citizen's Advice Bureau

Helps people resolve their legal, money and other related problems by providing free information and advice.

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.


  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service
  5. Contact


The Citizen Advice Bureau offers free advice to help you find a way forward, whatever the problem. 

Support available

  • Debt Advice and Solutions
  • Support with work
  • Housing issues
  • Immigration 
  • Healthcare
  • Law and rights

Who can access the service

The service is available to anyone living and / or working in South Tyneside.

How to access the service

Please contact the service directly.

Appointments are mainly conducted via telephone but can be face to face or via video call if required. Face to face appointments can be arranged at the South Shields office or in your own home.

Please bring any documents that may help staff advise you e.g. current energy bills, income and expenditure, existing debts and account information.


South Tyneside Citizens Advice Bureau
Edinburgh Buildings,
2 Station Approach,
South Shields,
NE33 1HR

There are branches in South Shields and Jarrow: 

The service is open Monday to Friday 9am to 5pm.

Phone: 0191 455 7958
Website: Citizens advice: South Tyneside