Carers UK

Carers UK is a charity set up to support people who care for family and friends.

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.


  1. Overview
  2. Support available
  3. Accessing the service
  4. Carers UK resources
  5. Resources for carers
  6. Resources for buisnesses


Carers UK provide information and advice about caring alongside practical and emotional support for carers.

They also campaign to make life better for carers and influences policy makers, employers and service providers to help them improve carers lives.

Support available

  • Help and advice
  • Support
  • Guide to caring

Accessing the service

The service is available to everyone.

For more information on how to access the service, please contact the service directly. 

Carers UK resources

Caring for a loved one who is ill, disabled or older can be rewarding, but without the right support caring can have an impact on your health, your job, your finances and your social life. 

Employers for Carers is a digital platform developed by Carers UK providing a range of information and resources that may help to make caring situations easier. 

Resources for carers

Carers UK have created a digital resource to support those looking after a loved one who is older, disabled or seriously ill. 

Carers will need to sign up to access the Carers Digital Website.

Visit Carers Digital and use our unique access code DGTL1952 to create an account for free.

Using the code will give you access to the following digital products and online resources: 


Carers will have access to advice and information relevant to their situation. They will be able to identify sources of support including technology, as well as promoting their own health and well being.

Jointly app

Jointly is a care co-ordination app designed to make caring for someone a little easier.

It stores and shares information about the person being cared for, and can be used to set up appointments, allocate tasks and manage medication.

To use Jointly for free, you must create an account on the Jointly website and redeem the access code. 

  1. Visit the Jointly website and click 'Sign up'
  2. Complete the form, and press 'Sign up' again at the bottom
  3. Click 'Create a new circle' and select 'Use free access code'
  4. Enter the code and click 'Redeem'

Then you can download the app and log in with the details you used to register. 

Free publications

Carers UK guides, leaflets and posters provide carers with essential reading including an Up front guide to caring, Carers Rights Guide and Being heard: A self-advocacy guide for carers. 

Resources for buisnesses

South Tyneside Council has a membership with Employers for Carers.

It gives all small to medium-sized employers (up to 250 employees) and health partners of any size in South Tyneside access to a range of resources to help them to support and retain carers in the workforce.

This platform is aimed at HR, line managers, and anyone with a responsibility for supporting working carers. 

To access the resources, you need a free access code.

How to access the resources

To get the free access code, complete the following form with your details. The code will be sent to you by email.

Request an access code for Carers UK resources for businesses

Resources available

Businesses will have access to a range of dedicated resources and practical advice for staff with employee wellbeing responsibilities, such as HR teams and line managers.

The resources include: case studies, model policies, FAQs, toolkits and essential guides.

You will also have access to e-Learning modules including:

  • Supporting carers in your workplace - for line managers
  • Caring and work - an induction module designed to slot into your organisation's induction programme.

Privacy notice

Read the Privacy Notice for South Tyneside Council and Carers UK Digital Resources