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Coronavirus (COVID-19): Vaccine


  1. Overview
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  5. Vaccine
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  8. Volunteering - how you can help


For information, visit NHS: Coronavirus (COVID-19) vaccine.

Public transport to vaccine centres

If you have been invited to attend the NHS Nightingale Hospital can use the shuttle services:

  • The Connector Shuttle - runs up to every 15 minutes, connecting with Go North East's 56 service at Concord, offering frequent connections from Newcastle, Gateshead and Sunderland.
  • The Metro Shuttle - a frequent service to the NHS Nightingale Hospital from Heworth interchange, connecting with the Metro and many other bus services.

Travel on the shuttle bus services is free by showing proof of your vaccination appointment (letter, email or text).

Concessionary Travel pass holders can travel free on public transport before 9.30am when showing proof of a vaccination appointment (letter, email or text). 

See Nexus: Free concessionary travel to vaccination centres.

See Nexus: Getting to your vaccination centre by public transport.

Beware of scams

Criminals are using the COVID-19 vaccine as a way to target the public by tricking them to hand over cash or financial details.

The vaccine is free, and only available on the NHS.

The NHS will:

  • NEVER ask for payment - the vaccine is free
  • NEVER ask for your bank details
  • NEVER arrive unannounced at your home to administer the vaccine
  • NEVER ask you to prove your identity by sending copies of personal documents such as your passport

Scams and staying safe: Vaccine fraud

Housebound patients

Housebound patients will get a phone call to notify them three or four days before their jab.

The pharmacists will arrive wearing NHS ID and will be happy to help if you have questions.

See South Tyneside CCG: Pharmacists set to vaccinate housebound people in South Tyneside

Unpaid carers

Unpaid carers are being invited to receive their COVID-19 vaccination, providing they:

  • Are eligible for a carer's allowance
  • Are identified as a primary carer by their GP
  • Are receiving support following a carer's assessment by their local council or from a local carer's organisation
  • Are the sole or primary carer who provides close personal care or face to face support for an elderly or disabled person who is clinically vulnerable to COVID-19

Carers will be contacted in phases, starting with those carers already known to health and social care services.

If you are not known to health and care services you should register with a GP practice and let them know you are a carer.

You can also register as a carer with your local carers support service (STACS) who will provide you with a letter so that you can book an appointment for your vaccination at a local GP centre.

Information in other formats 

GOV.UK: COVID-19 vaccination: British Sign Language resources

GOV.UK: COVID-19 vaccination: easy-read leaflets


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