Please make sure you have uploaded your evidence before you submit your application. If you don't, your application will be refused. You won't be able to upload documents online after you have submitted your application.
Evidence you need to provide
You will need to upload the following evidence:
Unique 8-digit Test and Trace ID number from NHS Test and Trace
Bank statement - a recent bank statement showing your name, sort code and account number
Proof of work - your last payslip or proof of your self-employed earnings
Proof of benefit - a copy of your last award letter or a screenshot of your Universal Credit journal
If you're applying for a Discretionary Payment
If you are applying for a Discretionary Payment as you are not receiving a qualifying benefit, you will need to provide:
Bank statements - please provide a bank statement covering the last sixty days transactions for all accounts you hold.
Please note if you are applying for a discretionary payment you will be expected to show that having to isolate has placed you under exceptional financial pressure/hardship. We may ask you for supplementary information or proof of expenditure when we assess your application.
If you're a parent or guardian of a child who has been asked to self-isolate
If you are applying for a payment as you are the parent/guardian of a child that has been asked to self-isolate by their educational setting, you will need to provide:
A copy of the letter/email from the educational setting stating your child must isolate.
Please be aware we will also contact the educational setting to verify the proof you have provided is genuine.
If you're struggling to provide evidence
If you are struggling to provide the necessary evidence, call us for free on 0800 028 4186 (Monday to Thursday, 9am to 5pm, and on Friday, 9am to 4.30pm) for advice about your options.