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Test and Trace Support Payment: Eligibility


  1. Overview
  2. Eligibility
  3. How to apply
  4. If you need to apply more than once
  5. Other support


If you meet all of the following eligibility criteria, you are entitled to a Test and Trace Support Payment of £500:

  • You have been told to stay at home and self-isolate by NHS Test and Trace on or after 28 September. This could be either because you have tested positive for coronavirus (COVID-19), or have recently been in close contact with someone who has tested positive,
  • You are employed or self-employed,
  • You cannot work from home and will lose income as a result, and
  • You currently get at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker's Allowance
    • Income Support
    • Housing Benefit, and / or
    • Pension Credit

If you don't get these benefits

If you don't get these benefits, but you do meet the rest of the criteria, you may be entitled to a Discretionary Payment. 

You will need to prove you will face financial hardship because you are unable to work while you are self-isolating.

Losing income

Example 1

You have a single job and your employer continues to pay you your normal wage while you self-isolate.

You would not be eligible because you have not lost income.

Example 2

You have a single job and your employer pays you a reduced wage while you self-isolate.

You would be eligible because you will lose income (providing you meet the other criteria above).

Example 3

You have two part-time jobs. One employer pays you your normal wage, but your other employer does not pay you while you self-isolate.

You would be eligible because you will lose income (providing you meet the other criteria above).

You will not be entitled to support if:

  • you are self-isolating because you have returned to the UK from abroad, unless you have tested positive for coronavirus, or you have have been told to self-isolate by NHS Test and Trace


Next page: How to apply

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