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Test and Trace Support Payment


  1. Overview
  2. Eligibility
  3. How to apply
  4. If you need to apply more than once
  5. Other support


Test and Trace Support is a £500 lump sum payment for people on low incomes, who are unable to work because they have been asked to self-isolate.

You may be able to get it if you meet all of these conditions:

  • have been told to self-isolate by NHS Test and Trace,
  • are employed or self-employed,
  • get certain benefits,
  • cannot work from home and you will lose income because you cannot continue to work.

How long you have to apply

You can apply up to 42 days after your first day of isolation.

You must have fully completed your application and uploaded all supporting documents before the end of this period, or we will not be able to process your payment.

Applications from other members of your household

Other members of your household can make their own applications if they meet the eligibility criteria.

Applying for someone else

You can apply on behalf of someone else.

The payment must be paid into the bank account of the person who is claiming.

For example, if you apply on behalf of a parent, the payment must be made into the parent's bank account.


Next page: Eligibility

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