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Hales Group

Home care provider based in Hebburn.

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.

Hales Home Care is a home care provider which has provided exceptional and bespoke, person-centred care for over 20 years.

They offer:

  • care for older people
  • care for adults and children with specialist or complex needs such as physical or learning disabilities

Home care support services

Home care providing support with:

  • Personal care
  • Domestic / cleaning tasks in the home
  • Meal preparation
  • Prompts with medication

Who is this service available to?

The agency provides a service for people who living in Hebburn or Jarrow and have been assessed by Adult Social care and meet the national eligibility criteria see who will provide your home care.

For further information on eligibility see Request support with care.

If the person does not meet the national eligibility criteria, the agency can provide a service to support the person with daily living tasks by private arrangement. This service would be funded by the person.


If the service is arranged by Adult Social Care a financial assessment will be completed to determine the cost to the person receiving the service.

The service can be arranged privately by the person. For more information please contact the agency directly.


South Tyneside Home Care
5 Blue Sky Way
Tyne and Wear
NE31 2EQ

Tel: 0191 737 1112
Website: Hales Care

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