- How to subscribe
- Collection dates
- What you can put in your green bin
- Moving house
- Putting your bin out
- Cancelling your subscription and refunds
Your green bin will be collected once every 2 weeks.
When the service starts, you will be able to see the bin collection dates for your property. Your collection dates will also be included in your subscription pack.
Collections are made Monday to Friday, except on bank holidays when your collection date may change.
The service runs from 22 March 2021 to November 2021.
Report a missed bin collection
If your green bin has not been collected, please check you have the correct collection day before reporting this online - Report a missed bin.
We will look into your report. If it is our fault, we will collect your bin within 5 working days. You will not receive a refund for a missed collection.
Please report your missed collection after 5.30pm on your collection day, or any time the next working day.
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