- How to subscribe
- Collection dates
- What you can put in your green bin
- Moving house
- Putting your bin out
- Cancelling your subscription and refunds
- COVID-19 disruption
Your green bin will be collected once every 2 weeks.
Check the bin collection dates for your property. Your collection dates will be also be included in your subscription pack.
Collections are made Monday to Friday, except on bank holidays when your collection date may change.
The service runs until November 2020.
Because of the disruption to collections in 2020, an extra collection date has been added to the end of the 2020 season - check your bin collection dates.
More about Garden waste COVID-19 disruption.
Report a missed bin collection
If your green bin has not been collected, please check you have the correct collection day before reporting this online - Report a missed bin.
We will look into your report. If it is our fault, we will collect your bin within 5 working days. You will not receive a refund for a missed collection.
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