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Coronavirus (COVID-19): Limited services at The Word and Jarrow Focus libraries

  1. Overview
  2. Face coverings
  3. Return and collect pre-ordered books
  4. Use a library computer (book a slot)
  5. Renew books
  6. Online library services and educational resources 


During the national lockdown, libraries will continue to operate with a limited service from The Word in South Shields and Jarrow Focus only.

All other libraries are closed. 

    Face coverings

    Face coverings are mandatory in libraries, with some exceptions. For full details see government guidance on face coverings.

    Return and collect pre-ordered books

    The drop off and collection area is at the front door of the library. 

    To collect books, you must pre-order over the phone. We will give you an appointment time to collect your books.

    To pre-order, phone the library you want to collect books from:

    You can take out a maximum of 12 books at one time.

    Use a library computer (book a slot)

    You can reserve access to public computers for essential use, on a strict appointment-only basis. 

    To use a computer, you need to book a slot.

    Slots are available for:

    • 50 minutes between 10am and 1pm
    • up to 1 hour 50 minutes after 1pm and on weekends

    To book a slot, contact the library you would like to visit:

    The last slots can be booked 45 minutes before closing. 

    Toilets are open for library users only. 

    Strict social distancing rules will be observed.

    Renew books

    To renew your book over the phone, contact The Word Library on 0191 427 1818.

    You can also renew online

    You can hold onto books until restrictions are lifted. You will not get new fines at this time.

    Online library services and educational resources

    You can still use the range of online services available. Find out more about our eBooks, eAudiobooks and online magazines.

    If you are not a South Tyneside library member, you can join the library online.

    Some libraries in the UK are providing online services like live rhyme time sessions and online story times.

    Read about online educational resources.

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