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Coronavirus (COVID-19): Clinically extremely vulnerable people


  1. Overview
  2. Voting at the elections
  3. Support for most at risk
  4. Booking a test
  5. Food
  6. Medication
  7. Other support

Last updated: 1 April 2021


The Government is no longer advising clinically extremely vulnerable people to shield.

Read the Government announcement: GOV.UK: Shielding advice for the clinically extremely vulnerable to stop from April

All people on the shielded patient list should have received a letter during March 2021 with guidance. This sets out practical steps people can follow to reduce their risk of catching the virus, including continuing to maintain strict social distancing and to keep their overall social contacts at low levels, such as working from home where possible.

You should continue to follow the national rules and take the additional precautions set out in the letter to keep yourself as protected as possible. See GOV.UK: How to stop the spread of coronavirus (COVID-19).

For information about current restrictions visit GOV.UK: COVID-19 restrictions.

For Government advice, visit GOV.UK: Shielding and protecting people who are clinically extremely vulnerable from COVID-19.

Voting at the elections

We encourage you to apply to vote by post at the elections on 6 May 2021. More about the .

Support for most at risk

If you are isolated in South Tyneside without any means of support, call the COVID-19 Community Support Hub for free on 0800 028 2955 (Monday to Friday, 9am to 5pm, excluding bank holidays).

The Council's COVID-19 Community Support Hub is for people who have no other means of support such as neighbours, family or friends to get access to essentials such as food, or who are struggling with their wellbeing and need signposting to services who can help.

More about the COVID-19 Community Support Hub.

Booking a test

If you or someone you live with has COVID-19 symptoms, you must book a test.

GOV.UK: Get a COVID-19 test

Test sites are open seven days a week. You can also order a home test kit if you cannot get to a test site by calling 119.

More about COVID-19 testing in South Tyneside.


If you have already registered for priority access to supermarket delivery slots, you will be able to access these until 21 June 2021.

The following supermarkets are offering priority slots.


We encourage you to ask family and friends for help with prescriptions. 

You can order your repeat prescription online. You can then ask family and friends to collect your medicine from a pharmacy or you may be able to have it delivered to your home. For information on ordering prescriptions online, visit NHS: How to order repeat prescriptions online.

Other support 

See full details of support for people in South Tyneside.

The NHS Volunteer Responders programme is also available to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer. For more information visit NHS Volunteer Responders.

See a list of local organisations in South Tyneside

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