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Coronavirus (COVID-19): Clinically extremely vulnerable people


  1. Overview
  2. Support for most at risk
  3. Booking a test
  4. Medication
  5. Other support

Last updated: 16 July 2021


For the latest Government advice, visit: 

Support for most at risk

If you are isolated in South Tyneside without any means of support, call the COVID-19 Community Support Hub for free on 0800 028 2955 (Monday to Friday, 9am to 5pm, excluding bank holidays).

The Council's COVID-19 Community Support Hub is for people who have no other means of support such as neighbours, family or friends to get access to essentials such as food, or who are struggling with their wellbeing and need signposting to services who can help.

More about the COVID-19 Community Support Hub.

Booking a test

If you or someone you live with has COVID-19 symptoms, you must book a test.

GOV.UK: Get a COVID-19 test

Test sites are open seven days a week. You can also order a home test kit if you cannot get to a test site by calling 119.

More about COVID-19 testing in South Tyneside.


We encourage you to ask family and friends for help with prescriptions. 

You can order your repeat prescription online. You can then ask family and friends to collect your medicine from a pharmacy or you may be able to have it delivered to your home. For information on ordering prescriptions online, visit NHS: How to order repeat prescriptions online.

Other support 

See full details of support for people in South Tyneside.

The NHS Volunteer Responders programme is also available to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer. For more information visit NHS Volunteer Responders.

See a list of local organisations in South Tyneside

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