You can also contact your GP or your local NHS Trust.
If the person you are looking after is under their care, you could register as a carer (if you haven't already) and request a standard letter that identifies you as a carer.
Local support organisations for informal carers
Adult Social Care Let's Talk Team - if you or the person you care for have social care needs Tel: 0191 424 6000
National Dementia Connect support line - dementia advisers will listen and give you the support and advice you need, including coronavirus advice, connecting you to help you need. Phone support is available seven days a week. Tel: 0333 150 3456 Support line opening hours:
DWP has introduced two important temporary measures to help unpaid carers through the current emergency.
Unpaid carers will be able to continue to claim Carer's Allowance if they have a temporary break in caring, because they or the person they care for gets Coronavirus or if they have to isolate because of it. Under normal rules there are restrictions on breaks in care, but these have been lifted.
Providing emotional support rather than just more traditional forms of care to a disabled person will also now count towards the Carer's Allowance threshold of 35 hours of care a week.
If you are struggling to pay your Council Tax, you can apply for help towards your Council Tax costs by applying for Council Tax Support.
Paying your rent for South Tyneside Homes Tenants
If you are having difficulty paying your rent or have experienced a reduction in income as a result of coronavirus please call South Tyneside Homes on 0300 123 6633.
Please remember that you can also pay your rent by calling the 24 hour automated payment line on 0300 456 0501. For all the latest advice see South Tyneside Homes.
The Council has increased its support to food banks.
Have a backup plan in case you become unwell and need to self-isolate.
If you do not have any other family or friends who can help you provide support to the person you care for, you can contact Adult Social Care Let's Talk Team on 0191 424 6000 who will be able to help you and assess any social care needs you or the person you care for might have.
Create an emergency plan
As a carer you need to know that if an emergency happens, replacement care will get sorted out quickly and efficiently.
Having a plan in place can help ease your worries if you are not able to care for those you look after at any point in the future, or if you have to self-isolate due to Covid-19.
You can find out more about creating an emergency plan on:
Think about whether there are alternative ways of getting shopping to the person / people you care for. Trusted neighbours or local support groups such as Covid-19 Mutual Aid UK group could help with this.
You could sign up to a repeat prescription delivery service if the person you care for needs regular prescription medication. For further guidance see NHS: Echo app.
If informal arrangements fall through, you can contact the Adult Social Care Let's Talk Team who can arrange for an assessment for the person you look after or a carer's assessment for yourself. Call 0191 424 6000.
If someone you're caring for lives at a distance, technology can help you keep in touch and alert you to any problems.
You can use Facetime or Skype as a way to talk face to face, though at a distance.
There is also technology that can help with particular tasks, in case you can't be around, such as managing taking medication.
For more information on technology contact the Let's Talk Team on 0191 424 6000.
Carers Emergency Support Service
The Carers Emergency Support Service is for informal carers who provide a substantial amount of care and support to a vulnerable adult.
It can provide replacement care when you (their carer), are unavailable for short periods.
This service is free of charge to all carers.
Examples of an emergency include:
Carer's admission to hospital or other health needs which stops them from continuing to provide care.
GP or hospital appointment at short notice
Family emergency or crisis such as a close relative becoming ill and requiring help / attention
Real risk to the carer's employment on a particular occasion