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Coronavirus (COVID-19): Support for people


  1. Overview
  2. Testing
  3. Support for people
  4. Businesses
  5. Vaccine
  6. News and messages from the Council
  7. Council services and schools
  8. Volunteering - how you can help

Support for people

There have been a number of support services set up to help support the people of South Tyneside during this time. Many services are also continuing to run and help people during this time.

Most at risk people

Advice about support available when self-isolating

The Public Health team at South Tyneside Council is sending SMS text messages and emails to people who have been asked to self-isolate. The message will direct people to the support that is available to them.

The text message will come from: C19-SUPPORT

The email will come from:

These messages are genuine and do not contain malicious links. But always be vigilant when opening unknown links. Never give banking or personal details to anyone you don't know or trust. This information is valuable so make sure you protect it.

Financial help and crisis support

Free school meals

Free school meals

Care, health and wellbeing

Staying safe


Migrant communities

We can provide help if you:

  • Currently have no immigration status awarded by the Home Office
  • Have no access to benefits (known as no recourse to Public Funds)
  • Are homeless
  • Need assistance or accommodation

Call the South Tyneside Homes Housing Options team on 0300 123 6633.

If you find yourself without accommodation call:

  • 0800 141 2645 (freephone) - Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm
  • 0191 456 2093 - out of office hours

Badges for social distancing and face covering exemptions

Optional badges are available on the Government website for people who: 

Food and buying groceries

Other support

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