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Coronavirus (COVID-19): Support for people


  1. Overview
  2. Restrictions
  3. Testing
  4. News and messages from the Council
  5. Council services
  6. Support for people
  7. Businesses
  8. Schools
  9. Outbreak Management Plan
  10. Volunteering - how you can help
  11. Public transport updates from Nexus

Support for people

There have been a number of support services set up to help support the people of South Tyneside during this time. Many services are also continuing to run and help people during this time.

Most at risk people

Financial help and crisis support

Care, health and wellbeing

Staying safe



Free school meals will still be provided to eligible children

Migrant communities

We can provide help if you:

  • Currently have no immigration status awarded by the Home Office
  • Have no access to benefits (known as no recourse to Public Funds)
  • Are homeless
  • Need assistance or accommodation

Call the South Tyneside Homes Housing Options team on 0300 123 6633.

If you find yourself without accommodation call:

  • 0800 141 2645 (freephone) - Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm
  • 0191 456 2093 - out of office hours

Badges for social distancing and face covering exemptions

Optional badges are available on the Government website for people who: 

Food and buying groceries

  • If you are worried about visiting the supermarket, you can do your shopping online and get it delivered or collect it. For more information see support with food shopping
  • If you are shielding or self-isolating, ask your family, friends or neighbours to pick up shopping for you
  • If you struggle to make meals or get shopping, there are cafes and companies who will deliver meals to your door
  • You can contact your local cafes to see if they can deliver meals to your door. Before arranging a delivery please check their food hygiene rating and if they are Covid secure

Other support

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