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Coronavirus (COVID-19): Businesses


  1. Overview
  2. Testing
  3. Support for people
  4. Businesses
  5. Vaccine
  6. News and messages from the Council
  7. Council services and schools
  8. Volunteering - how you can help


For Government advice, visit GOV.UK: Business support.

Reopening and working safely

Reopening and working safely advice (updated 16 July 2021)

Trade waste

If your business is re-opening soon, please let us know to restart your waste collections. Please contact us at or by calling 019 427 7000.

Get in touch

If you've got a specific question, email us at

We will review your query and get back to you as quickly as possible.

Reporting cases and outbreaks

If you have a confirmed case in the workplace: 

  1. Anyone with COVID-19 symptoms must stay at home and book a test. Visit GOV.UK: Get a coronavirus test
  2. Identify contacts of the positive case (from two days before the person has symptoms, or the test date). Contacts must leave work and self-isolate for 10 days.
  3. Check your risk assessment.
  4. If you have two or more linked cases in the workplace, email the Public Health team at

Local Outbreak Plan

South Tyneside Council's Local Outbreak Plan outlines how we intend to prevent and control outbreaks of COVID-19 in South Tyneside.

The plan includes details of arrangements in the case of an outbreak at a workplace.

Coronavirus (COVID-19) Outbreak Management Plan

Support hub

We have established a dedicated Business Support Hub, which can be contacted on 0191 481 3456 or by email at

For information about support, visit Invest South Tyneside: Business Support During Coronavirus.

Funding and grants for businesses

Additional Restrictions Grant

Summary of grants paid

COVID-19 testing

Business can enquire about on-site or local testing for staff by emailing

More about COVID-19 testing.

Advice and guidance

Pavement licence (outdoor seating)

Care provider information

Taxi licensing information

How to report inflated pricing

'We're Good To Go' Scheme

"We're Good To Go" is the official UK mark from the National Tourist Board, VisitBritain, to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

For information about the scheme and how to sign up, go to Visit Britain: We're Good To Go

Or find out more about the We're Good To Go Scheme in South Tyneside.

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