Coronavirus (COVID-19): Council services
Contents
- Overview
- Restrictions
- Testing
- News and messages from the Council
- Council services
- Support for people
- Businesses
- Schools
- Outbreak Management Plan
- Volunteering - how you can help
- Public transport updates from Nexus
Council services
We will update this page with details of disruptions to Council services.
You can also follow South Tyneside Council on Facebook for the latest updates.
Council services during the national lockdown
Most Council services are running as normal.
Services affected include:
- Leisure centres are closed
- Libraries are running a limited service at The Word and Jarrow Focus only
- Children's centres are closed to the general public, call your local centre if you have a query
- Register Office services are affected
Bins and recycling
Waste services are continuing as normal during the national lockdown.
- Bin collection information
- Recycling Village - open with restrictions
- New bins - we are delivering new bins with social distancing
- Business waste collections - if you have closed your business you can suspend your collections
Births, deaths and marriages
Register Office services (marriages, funerals, certificates, registering a birth or death)
Business and licensing
Support and information for businesses
Care and health
Special educational needs and disabilities (SEND) information
Sexual health home testing kits
Carers - information, advice and support for informal carers
Health Visitor visits for new parents
Care homes
Information for care providers
Cemeteries and crematorium
Crematorium is open with some areas closed
Council and democracy
Council and committee meetings
Customer service
The Customer Service Centres at South Shields Town Hall and Jarrow Town Hall are open Monday to Friday, 10am to 3pm. Jarrow Town Hall is closed every Thursday.
Cash kiosks at Customer Service Centres are open.
When visiting a Council building, please wear a face covering, unless exempt. We may also ask for your details for NHS Test and Trace. More about visiting a Council building.
Events
Some South Tyneside Festival events rescheduled to 2021
Events on Council land cancelled
Housing
See support and updates for South Tyneside Homes tenants
Complaints about privately rented properties
Leisure
Leisure centres are currently closed
Libraries
Market and shops
Changes to the main shopping areas
South Shields Market - changes are in place at South Shields market
Public toilets open with restrictions
Parks and outdoors
Services affected:
Information:
- Dog walker guidance
- Lifeguard information from the RNLI
- Public rights of way and coastal trails are open
- Maintenance work is still happening and litter bins are being emptied
Planning and environment
Services affected:
- Building control and planning information
- Trees - we are focussing on urgent and safety issues
- Local land searches are affected
- Personal searches of the Local Land Charges Register are affected
- Land Ownership queries about ownership of land/boundaries will be dealt with, but there will be a delay due to the need to enable remote access to certain data
- South Tyneside Council garden tidy scheme
Services running as normal:
Information:
Parking and roads
Car parks are open - please use cashless payment where possible
To allow more space for shoppers, some parking bays are temporarily suspended at the Nook, South Shields
Schools and learning
- School information
- Children's centres and early years
- Appeals for most schools in South Tyneside have restarted
- Free school meals
- Educational Psychology Service
- Skills South Tyneside - you can still access courses online
- Outdoor education and youth centres are closed
Support
See information about support during the pandemic.