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Coronavirus (COVID-19): Council services


  1. Overview
  2. Restrictions
  3. Testing
  4. News and messages from the Council
  5. Council services
  6. Support for people
  7. Businesses
  8. Schools
  9. Outbreak Management Plan
  10. Volunteering - how you can help
  11. Public transport updates from Nexus

Council services

We will update this page with details of disruptions to Council services.

You can also follow South Tyneside Council on Facebook for the latest updates.

Council services during the national lockdown

Most Council services are running as normal.

Services affected include:

Bins and recycling

Waste services are continuing as normal during the national lockdown.

Births, deaths and marriages

Register Office services (marriages, funerals, certificates, registering a birth or death)

Business and licensing

Support and information for businesses

Care and health

Special educational needs and disabilities (SEND) information

Sexual health home testing kits

Carers - information, advice and support for informal carers 

Health Visitor visits for new parents

Care homes

Care homes information

Information for care providers

Cemeteries and crematorium

Cemeteries are open

Crematorium is open with some areas closed

Council and democracy

Council and committee meetings

Customer service

The Customer Service Centres at South Shields Town Hall and Jarrow Town Hall are open Monday to Friday, 10am to 3pm. Jarrow Town Hall is closed every Thursday.

Cash kiosks at Customer Service Centres are open.

When visiting a Council building, please wear a face covering, unless exempt. We may also ask for your details for NHS Test and Trace. More about visiting a Council building.


Some South Tyneside Festival events rescheduled to 2021

Events on Council land cancelled


See support and updates for South Tyneside Homes tenants

Complaints about privately rented properties


Leisure centres are currently closed


Council library information

Market and shops

Changes to the main shopping areas

South Shields Market - changes are in place at South Shields market

Public toilets open with restrictions

Guidance for market traders

Parks and outdoors

Services affected: 


Planning and environment

Services affected: 

Services running as normal: 


Parking and roads

Car parks are open - please use cashless payment where possible 

To allow more space for shoppers, some parking bays are temporarily suspended at the Nook, South Shields

Schools and learning


See information about support during the pandemic

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