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Living Better Lives (ASC)

Bus passes for disabled adults: What happens next?


  1. What is a disabled person's bus pass?
  2. Eligibility
  3. What evidence you'll need if you're eligible
  4. Applying for your bus pass
  5. What happens at an appointment?
  6. What happens next?
  7. Re-applying for your bus pass

What happens next?

Once you've got your Confirmation of Eligibility form, you will need to apply for your pass with Nexus.

You can apply by visiting a Nexus TravelShop or by post.

Before contacting Nexus, you will need the following:

  • A passport sized colour photo of yourself
  • Proof of your address (for example, a council tax, gas, electricity or phone bill, dated within the last 6 months) - if you are applying by post, please send a photocopy.
  • A completed application form which you can pick up from a TravelShop or print from the Nexus website
  • Your Confirmation of Eligibility form.
  • If you are applying for an All Day Pass, you will need a letter from your tutor/employer confirming that you will be attending college or employment for at least 15 hours a week for 6 months or more.

Once you have everything, you can hand them in at a Nexus TravelShop or send via post to:

Concessionary Travel
Nexus House
St James Boulevard
Newcastle upon Tyne

Next page: Re-applying for your bus pass

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