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Useful contact numbers, links and opening hours

Emergency contact numbers

It is good to have a plan in case things go wrong and to have telephone numbers close at hand.

The information below provides a range of emergency contact numbers for all sorts of things that can go wrong.

See emergency phone numbers.

Children's emergency services at South Tyneside District Hospital

Overnight emergency care for children up to the age of 16 is provided by the Children's Emergency Department at Sunderland Royal Hospital.

Children's emergency care will still be available every day from 8am until 10pm at South Tyneside District Hospital and there are no changes to adult emergency care services which will continue to operate 24/7.

Advice on keeping your mind and body strong

Advice, tips and tools to help you make the best choices about your health and wellbeing at NHS Live Well.

Online emotional wellbeing and mental health support - Qwell for adults and Kooth for children and young people.

Information and support for your mental health from the NHS.

South Tyneside Lifecycle Primary Care Mental Health Service 0191 2832937.

Veterans' Mental Health Transition, Intervention and Liaison 0303 123 1145.

Food banks

Food banks provide for individuals and families in crisis for example sudden unemployment, delays in benefit payments, benefits sanctions and financial problems.

They supply food parcels to people while they get help to resolve their crisis.

To get a food parcel you will need to be referred to a food bank by a professional such as a housing officer, social worker, CAB advisor, doctor or health advisor.

For details about food banks contact:

  • Hospitality and Hope on 0191 420 3336
  • Key 2 Life Food bank on 07833 613393
  • Hebburn Helps on 0191 489 9707

Low cost meals

Places providing low cost meals in South Tyneside
Location and contact detailsOpening times 

Colliery Café, Action Station
Boldon Lane
South Shields
NE34 0LZ

Tel: 0191 455 8122

Monday to Friday, 8am to 2pm

Boldon Community Association

New Road
Boldon Colliery
NE35 9DZ

Tel: 0191 536 8085

Monday and Friday - lunch club, 2 courses for £5
Thursday - breakfast club, £2.50 - £5
Sunday - carvery, £5-£7

Living Waters Church
St Jude's Terrace
South Shields
NE33 5PB


Tel: 0191 427 5284

Wednesday, 9.30am to 11.30am - full breakfast, £3.70

Hospitality and Hope
Hampden Street

South Shields

NE33 4JR


Tel: 0191 420 3363

Free soup kitchen:
Sunday, 2pm to 3pm
Wednesday 11am to 12noon


Salvation Army
Wawn Street
South Shields
NE33 4EB


Tel: 0191 496 7511

Tuesday, 10am to 12.30pm - 2 course hot meal, 50p (donation optional)

Westoe Road Baptist Church
Romilly Street
South Shields
NE33 2SP


Tel: 0191 427 9359

Tuesday, 10am to 11.30am - donations, coffee and cake (Over 50s only)

Grange Road Baptist Church
Grange Road
NE32 3JA


Tel: 0191 421 7987

Food bank available 

Monday and Thursday 9.15am to 11am

Primrose Community Association
Lambton Terrace
Tyne & Wear
NE32 5QY


Tel: 0191 424 9977

Monday, 9am to 12.30pm - full English breakfast, tea and coffee for £4

Thursday, 12noon to 2pm - lunch for £3.50

Hebburn Helps

14 St. Johns Precinct
NE31  1LQ

Tel: 0191 489 9707

Monday to Friday, 10am to 3pm

St John's Church

Canning Street
NE31 2UF



Tuesday, 10am to 12noon - small donation for refreshments and light lunch

Christ Church

Ellison Street
NE32 3JU



Tuesday, 10.30am to 12.30pm - small charge for soup and sandwich

Hedworthfield Community Association
NE32 4QD


Tel: 0191 519 6700 / 0191 489 9707

Open daily - small charge for hot snacks


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  • Change4Life South Tyneside
  • Town Hall and Civic Offices
    Westoe Road
    South Shields
    United Kingdom
    NE33 2RL

  • 0191 424 7300

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