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Living Better Lives (ASC)

Blue Badge: What happens at an assessment

Coronavirus (COVID-19) update

Assessment appointments

Due to government guidance on social distancing and the threat of coronavirus, blue badge assessment appointments have been cancelled.

We are not able to give appointment dates for assessments at the moment.


In South Tyneside, there have been no delays in issuing renewals.

In cases where a face to face assessment is needed, a 12 month renewal is issued.


  1. What is a Blue Badge?
  2. Eligibility
  3. What evidence you'll need if you are automatically be eligible
  4. What evidence you'll need if you may be eligible
  5. How to apply or renew
  6. If your application is approved / refused
  7. What happens at an assessment
  8. How to pay

What happens at an assessment

If you are not automatically eligible for a Blue Badge, you may be asked to go for a mobility assessment with an occupational therapist.

Assessments take place at Hebburn Central. They usually last about 30 minutes to 1 hour.

You will be asked about your condition and how it affects you when walking.

You will be asked to walk so the occupational therapist can see how your condition affects you.

You do not need to bring anything with you (such as documents or medication). However, you will be asked about your condition and any medication you take, based on the information you gave during your application.

You can bring someone who can sit in with you during the assessment.

After the assessment, you will be told by the occupational therapist what the decision is. You will also get a letter soon after. 

What to talk about at your assessment  

Remember to be honest and give as much information as you can about the difficulties you have when walking. Remember to include anything the occupational therapist won't be able to see while watching you walk. For example:

  • any pain you are in when walking
  • how long it takes you to walk on a normal journey (eg walking to the shops)
  • not being steady on your feet on different surfaces
  • if you find it hard getting back up after you have fallen down

There may be some days you find more difficult than others. Even if you are not having much difficulty on the day of your assessment, remember to talk about how difficult walking can be for you on other days.

Next page: How to pay

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