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Make a complaint about a taxi driver

Coronavirus (COVID-19) taxi licensing

See information about taxi licensing during the coronavirus pandemic.

How to make a complaint

To make a complaint about a taxi driver in South Tyneside, contact the Licensing team:

Email: licensing@southtyneside.gov.uk

Phone: 0191 424 7695

If possible, please include:

  • registration of the vehicle
  • plate number (the number on the yellow or white square, which is attached to back of the vehicle)
  • make, model and colour of the car

If you are emailing your complaint, please include your phone number so we can give you a call back.

What happens next?

We will contact you for more information if needed, and to let you know what has happened with your complaint.

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