We look after data to allow for the billing, collection and recovery of Council Tax.
Why we need your information and how we use it
We will use your information for the administration of Council Tax. This includes the billing, collection and recovery of Council Tax in accordance with:
The Local Government Finance Act 1992
The Council Tax (Administration and Enforcement) Regulations 1992
Type of information collected
The data we collect and process for administering Council Tax is:
personal information such as:
household makeup to apply the relevant discounts, exemptions and reliefs
employment and benefit details
income and expenditure details
your bank details should you pay by direct debit
contact details including:
your current and previous addresses
How we collect information about you
We collect your information from you or third parties in the following ways:
by asking you or others to complete an online form
when you or others telephone our Council Tax department
from incoming correspondence such as emails/letters/forms/applications for discounts, reviews and exemptions from your, or others, including landlords, letting agents
from our benefits department
from the registrar of births, deaths and marriages
through requests for information from other local authorities and public bodies
from third party credit searches and data matching exercises conducted through the National Anti-Fraud Network
checking the register of electors
Who your information may be shared with
We sometimes need to share your information within the council or with other organisations. We will only share your information when necessary and when the law allows us to. We will only share the minimum information we need to. For Council Tax matters we may need to share your information with:
our Benefits Department to allow them to process and award claims or recover payments
your Councillor or MP (for example, if you have made a complaint to them about the Council)
DWP to request deductions from certain benefits or to request additional information about you
Enforcement Agents, who are under contract with us to recover unpaid Council Tax
other Local Authorities, as permitted under Regulation 4 of the Council Tax (Administration and Enforcement) Regulations 1992 (S.1.1992/613)
Policing Authorities for the prevention and detection of a crime
The Valuation Office Agency, to identify and value properties to be entered into the Council Tax list
The Valuation Tribunal Service, to determine appeals
We may also share your information with other individuals and organisations. For example, if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we share your information without your knowledge. We will never sell your information to anyone else.
By law we must give out some information if we are asked - for example by the Department for Work and Pensions (DWP) or HM Revenue and Customs.
We are required by law to join in National Fraud Initiative (NFI) data matching exercises.
How long we keep your information
We will keep your information for as long as it is required by us or other regulatory bodies in order to comply with legal and regulatory requirements or for other operational reasons.
We currently keep data for current taxpayers back to the start of Council Tax in 1993. This is because there has yet to be a revaluation of the current valuation bands so it is possible for an adjustment to be required back to 1993.