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Twelve Safe Days Christmas

Day One: Together we can keep children and adults at risk of abuse or neglect safe

If you are worried about a child or an adult in South Tyneside being abused or neglected.

Look out for the ABC signs - changes in Appearance, Behaviour and Communication.

To report your concerns please contact the relevant numbers below:

  • Adults: 0191 424 6000 (Mon- Fri 8.30am- 5pm)
  • Children: 0191 424 5010 (Mon - Fri 8.30am - 5pm)
  • Out of hours (Children and Adults): 0191 456 2093
  • Police: Non Emergency: 101 or Emergency: 999  

Day Two: No decision about me without me

If you are an adult contact the Let's Talk team for any Adult Social Care enquiries about:

  • Mental health problems
  • Learning disabilities
  • Adult safeguarding concerns
  • Physical difficulties
  • Older people and carers support

on 0191 424 6000

Day Three: Some events that happened in childhood may affect our emotional health and wellbeing

Adverse Childhood Experiences (ACEs) may include abuse, neglect, witness domestic violence or growing up with substance misuse and mental illness. 

It's good to talk - whatever you're going through, call The Samaritans from any phone, free, 24 hours, 365 days a year on 116 123. 

Day Four: Loneliness can cause young and old people to suffer significant ill health

Sometimes the smallest things; a smile, a knock at the door, a meal shared or offering help make the biggest difference.

"Home is where the heart is" is a project with the aim of giving a voice to isolated individuals through the telling of their stories and involving them in varied activities that illustrate their stories. If you feel that someone you know would benefit from this experience please contact:

Day Five: Tips on keeping children safe with pets (new and old) this Christmas

Owning a pet can be so rewarding in terms of companionship, health, social skills and interaction. The RSPCA have produced six golden rules for keeping children safe and dogs happy.

To report a concern about any animal in South Tyneside please contact:

  • RSPCA - 0191 250 7148
  • Community Wardens - 0191 420 3713

Day Six: Children, Young People and some adults can be taken advantage of. This is called Exploitation. This is ABUSE #seesomethingsaysomething

  • Exploitation is abuse and can happen to anyone of any age
  • Exploitation is about coercion and control
  • When you feel threatened, coerced or controlled you cannot give "true" consent
  • You cannot consent to your own abuse

NSPCC - 0808 800 5000
ChildLine - 0800 1111
Missing People call or text "Say Something" on 118 000
Police: Non Emergency 101 or Emergency 999

Day Seven: Think: keys, money, phone, plans to get home!

Follow these simple steps:

  • Plan in advance how you're going to get home
  • Stick with your friends and look out for each other
  • Arrange a safe meeting place in case you get separated
  • Stash some cash in case you lose your purse
  • Know your limits and always stay in control
  • Store an ICE (in case of Emergency) number in your phone
  • Use a reputable taxi firm

Day Eight: Coping with bereavement or loss at Christmas time is difficult

Grief is a natural response to loss. There is no right or wrong way to grieve. It is a unique individual experience. It takes time, be patient with yourself and allow process to naturally unfold.


  • Cruse Bereavement Care 0808 808 1677 
  • Samaritans 116 123
  • ChildLine 0800 1111

Day Nine: Everyone should have somewhere warm to sleep

It is all our duty to report rough sleeping or suspected rough sleeping. If you know or suspect someone is sleeping rough report it to:

0300 123 6633 or 0300 636 1967 (Mon - Fri 8.30am - 5pm)

0344 515 1601

During Office Hours:
Social Care
ISIT: 0191 424 5010 (Children) 
Let's Talk: 0191 424 6000 (Adults)

Out of Office Hours:
Social Care
0191 456 2093 (Children and Adults)

Day Ten: Make sure the Christmas presents you buy are safe

  • Look for the CE mark on the toy or packaging - This mark is a declaration by the manufacturer or importer that the toy is safe
  • Check the labelling carefully to make sure the toy is suitable for the age of the child you are buying it for
  • If buying over the Internet, buy from reputable web sites
  • Never allow children to play with batteries - they pose a serious choking and poisoning hazard
  • Report any concerns about unsafe toys to Trading Standards on 03454 04 05 06

Day Eleven: Keep Safe Online

Keeping safe online is simple - Stop. Think. Stay Safe. 

For a range of helpful resources visit:

Day Twelve: Have you got the important numbers this Christmas?

Police (Non Emergency): 101

Police (Emergency): 999

Health NHS: 111 

ISIT: 0191 424 5010 and Let's Talk: 0191 424 6000
(Children and Adults) Emergency care: 0191 456 2093

South Tyneside Homes - Emergency repair 0300 123 6633

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