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Christmas and New Year opening times for all Council buildings

Council buildings will close to the public at 12.30pm on Thursday 24 December 2020 and re-open on Monday 4 January 2021:

  • South Shields Town Hall
  • South Tyneside Homes (if you have an emergency call 0300 123 6633)
  • Hebburn Early Excellence Centre
  • Boldon Children's Centre
  • Riverside Children's Centre
  • Ridgeway Children's Centre

Jarrow Town Hall will close on Wednesday 23 December 2020 at 3pm to the public and re-open on Monday 4 January 2021 at 10am.

STANLEY's Day Care and all other Children's Centres will be closed from Friday 18 December 2020 and will re-open on Monday 4 January 2021.

Simonside Climbing Wall will close at 9.30pm on Friday 18 December 2020 and re-open on Monday 4 January 2021.

Customer Contact Centre (0191 427 7000)

The Council's Contact Centre opening hours will be:

  • Thursday 24 December - 8am to 6.30pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8am to 6.30pm
  • Wednesday 30 December - 8am to 6.30pm
  • Thursday 31 December - 8am to 6.30pm
  • Friday 1 January - Closed

In the case of emergencies, when the Contact Centre is closed please call the Out of Hours team on 0191 455 6111.

South Tyneside Homes

The South Tyneside Homes opening hours will be:

  • Thursday 24 December - 8am to 3.30pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - Closed
  • Wednesday 30 December - Closed
  • Thursday 31 December - Closed
  • Friday 1 January - Closed
  • Monday 4 January - 8am to 6.30pm

In an emergency, call 0300 123 6633 (open 24 hours a day).

Let's Talk Team

The Let's Talk Team opening hours will be:

  • Thursday 24 December - 8.30am to 5pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8.30am to 5pm
  • Wednesday 30 December - 8.30am to 5pm
  • Thursday 31 December - 8.30am to 5pm
  • Friday 1 January - Closed

In the case of emergencies, when the Let's Talk Team contact number is closed please call the Out of Hours team on 0191 456 2093.

Integrated Safeguarding Intervention Teams

The Integrated Safeguarding Intervention Teams' opening hours will be:

  • Thursday 24 December - 8.30am to 5pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8.30am to 5pm
  • Wednesday 30 December - 8.30am to 5pm
  • Thursday 31 December - 8.30am to 5pm
  • Friday 1 January - Closed
  • Monday 4 January - 8.30am to 5pm

In the case of emergencies, when the Integrated Safeguarding Intervention Teams are closed please call the Out of Hours team on 0191 456 2093.

Cleadon Park Library

Cleadon Park's opening hours will be:

  • Thursday 24 December - 9am to 2pm
  • Friday 25 December to Friday 1 January - Closed
  • Saturday 2nd January - 9am to 1pm

The Word

The Word's opening hours will be: 

  • Thursday 24 December - 9am to 2pm
  • Friday 25 December - Closed
  • Saturday 26 December - Closed
  • Monday 28 December - 10am to 4pm
  • Tuesday 29 December - 10am to 4pm
  • Wednesday 30 December - 10am to 4pm
  • Thursday 31 December - 10am to 2pm
  • Friday 1 January - Closed
  • Saturday 2 January - 10am to 4pm

Hebburn Central Library

Hebburn Central Library opening hours will be:

  • Thursday 24 December - 9.30am to 2pm
  • Friday 25 December - Closed
  • Saturday 26 December - Closed
  • Monday 28 December - 10am to 4pm
  • Tuesday 29 December - 10am to 4pm
  • Wednesday 30 December -10am to 4pm
  • Thursday 31 December - 10am to 2pm
  • Friday 1 January - Closed
  • Saturday 2 January - 10am to 4pm

MarketPlace 

The MarketPlace's opening hours will be:

  • Thursday 24 December - 8.30am to 5pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8.30am to 5pm
  • Wednesday 30 December - 8.30am to 5pm
  • Thursday 31 December - 8.30am to 5pm
  • Friday 1 January - Closed
  • Monday 4 January - 8.30am to 5pm

In the case of emergencies, when the MarketPlace is closed please contact the Out of Hours team on 0191 456 2093.

Registry Office

The Registry Office opening hours will be:

  • Thursday 24 December - 9am to 1pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 9am to 4pm
  • Wednesday 30 December - 9am to 4pm
  • Thursday 31 December - 9am to 1pm
  • Friday 1 January - Closed
  • Monday 4 January - 9am to 4pm

Living Better Lives Resource Centre

The Living Better Lives Resource Centre opening hours will be:

  • Thursday 24 December - 8am to 4pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8am to 5pm
  • Wednesday 30 December - 8am to 5pm
  • Thursday 31 December - 8am to 4pm
  • Friday 1 January - Closed

In the case of emergencies, when the Living Better Lives Resource Centre is closed please contact the Out of Hours team on 0191 456 2093.

Palmers Community Hospital (Adult Mental Health Team)

Palmers Community Hospital opening hours will be:

  • Thursday 24 December - 8.30am to 5pm
  • Friday 25 December - Closed
  • Monday 28 December - Closed
  • Tuesday 29 December - 8.30am to 5pm
  • Wednesday 30 December - 8.30am to 5pm
  • Thursday 31 December - 8.30am to 5pm
  • Friday 1 January - Closed

When Palmers Community Hospital is closed please contact the Out of Hours team on 0191 456 2093. 

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