- What happens when you contact the team
- Contact the Let's Talk team
The Let's Talk team make sure that everyone has access to information and advice which supports their wellbeing. This includes online information and telephone advice supported by trained Adult Social Care Advisors.
This means that information is up-to-date and tailored to the individual and their needs.
The aim is to support people and connect them to the support available in their communities and networks.
What happens when you contact the team
The team will answer queries or connect the person to support available in their community in order to improve their independence and achieve the things that matter to them.
If after the first contact with the team , a more in-depth, face-to-face discussion is needed, we can offer appointments in a community base such as The Word and Hebburn Central.
If you are a carer, you may be offered an appointment at South Tyneside Adult Carers Service to connect you with support available specifically for carers, as well as wider networks to help you to continue with your life in the way you wish to.
If you are unable to attend one of the venues currently available, we can arrange for a home visit to be made where necessary.
Contact the Let's Talk Team
The team can be contacted by phone or online.
If you are already in touch with a named worker, you can continue to contact them using their direct phone number.
To get in touch with the Let's Talk team call:
- 0191 424 6000 (Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm.)
- 0191 456 2093 (Outside of the above office hours for emergencies)
or email LetsTalk@southtyneside.gov.uk
You can also get in touch online, request help with care online.