Skip header

Business Rates (NNDR) explained

What are business rates (NNDR)?

Business rates, or national non-domestic rates, is a local tax that is paid by the occupiers of all non-domestic /business property, in the same way that council tax is a tax on domestic property. Business rates are the way that those who occupy or own non-domestic property contribute towards the cost of local services.

Business rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a business rates bill each year.

Under the business rates retention arrangements introduced from 1st April 2013, the council keep a proportion of the business rates paid locally. The money, together with revenue from council tax payers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by the council in your area.

Further information about the business rates system may be obtained at GOV.UK: Business rates

Roles and responsibilities

  • The Valuation Office Agency (VOA)  sets the rateable value of business premises by using property details such as rental information.
  • The local authority works out the Business Rates bill by multiplying the Rateable Value by the business rates multiplier

What is the Rateable Value?

The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs.

A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.

  • Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
  • From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.


Can I appeal against my property's valuation?

The Valuation Office Agency (VOA) values all business properties for business rates.  The valuation is based on information the VOA holds about your property. You can view and update this information at 

You can contact the VOA at  If you are unable to use the online service you can also contact the VOA on 03000 501 501 

Non-domestic rating multiplier

The non-domestic rating multiplier is a fixed amount set by Central Government each year and normally changes every year in line with inflation. 

There are two multipliers:

  1. The standard multiplier for 2021/22 is 51.20 pence 
  2. The small business multiplier for 2021/22 is 49.90 pence


The multipliers for the 2020/21 financial year were 51.20 pence and 49.9 pence respectively.

The multipliers for the 2019/20 financial year were 50.4 pence and 49.1 pence respectively.

The multipliers for the 2018/19 financial year were 49.3 pence and 48.0 pence respectively.

The multipliers for the 2017/18 financial year were 47.9 pence and 46.6 pence respectively.

The multipliers for the 2016/17 financial year were 49.7 pence and 48.4 pence respectively.


When the rateable value is multiplied by the non-domestic rating multiplier, this gives the basic amount you have to pay for the financial year.

This figure could be further adjusted as a result of any relief you may be entitled to (for example, ratepayers entitled to small business rate relief have a lower multiplier). See our Rate Relief page for more information.

How would you rate the information on this page?

  • Business rates
  • Hawthorne
    Rolling Mill Road
    Viking Industrial Park
    Tyne & Wear
    United Kingdom
    NE32 3DP

  • 0191 424 4299

Share this page