Consumers lose £5 billion+ to scams each year. Don't add to this staggering figure.
Tips to take a stand against scams:
- Say NO - to unwanted, uninvited callers
- Be wise to rogue traders- too good to be true offers, probably are
- Don't feel pressured to make a decision- say "No" or say you need advice first
- Be wise to postal scams- no legal company will ask you for money to claim your prize
- Keep personal details safe- they could be used fraudulently in the wrong hands
- Research the credentials of the company- be certain they're not bogus
- Be online savvy- check who you're communicating with online
- Talk to someone you trust- if you're suspicious
- Report a scam- help expose the criminals
- Know you are not alone- anyone can be a victim, report it and get the right support
Protect yourself from doorstep crime. If you're not sure don't open the door.
Tips to avoid door step scams:
- Use a door chain to check who is calling
- Don't trade on the door step
- Ask a trusted friend or family member for advice on reputable traders
- Display a "No cold calling" sticker outside your door
- Always report any suspicious activity
The Internet gives easy access to criminals to scam consumers out of money. Be online savvy and protect yourself.
Tips to avoid internet scams:
- Be wary of emails from unknown sources asking you for your personal details
- Set up a junk mail filter to stop unwanted emails entering your account
- Always go to a bank's official website to get information, don't follow links within emails
- Make sure your payments online are secure, look for the padlock symbol in the address bar
- Say no to strangers offering to put money in your account, this could be illegal
Everyday thousands of people become a victim of mail scams. Don't believe the false promises and protect yourself.
Tips to avoid mail scams:
- Never send money to a company in order to claim a prize or winnings
- Watch out for letters with too good to be true offers, it's probably a scam
- Don't disclose personal information to people or companies you do not know
- If you get a lot of mail get a trusted friend or family member to help you sort through it
- If you think the letter is a scam report it and shred it
Scammers often use the telephone as a method to gain personal details and con people out of their life savings. Avoid being one of them, protect yourself.
Tips to avoid telephone scams:
- Never give out your personal or bank details over the telephone
- Don't feel pressured to making a decision over the telephone
- If the caller is vague about giving out their company information, hang up
- Don't open texts or answer calls from unrecognisable numbers
- Consider a call blocking device to filter out unwanted calls
Remember if you're not sure, get advice and always report a scam.
Report a scam
To report a scam, call Citizens Advice Consumer Service on 03454 04 05 06