Can I appeal against my property's valuation band?
The Valuation Office Agency (VOA) values domestic properties for council tax. This valuation is used to set your council tax band. You might need to contact the VOA if you think your council tax band is wrong.
You can contact the VOA at gov.uk/contact-voa If you are unable to use the online service you can also contact the VOA on 03000 501 501
Can I appeal against my council tax liability?
You may also appeal direct to the Council if you feel that you are not liable to pay Council Tax. This may be because you are not the owner or do not live in the property, you believe the property should be exempt or that the Council has made a mistake when calculating your bill.
If you wish to appeal you must write to the Council so that it has the opportunity to reconsider your case. Appeals should be addressed to the Council Tax Team, Hawthorne Building, Rolling Mill Road, Viking Industrial Estate, Jarrow, NE32 3DP.
Making an appeal does not allow you to withhold payment. If your appeal is successful any overpaid Council Tax will be returned to you.