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How to make a request for the re-use of public sector information

Requesting in writing

All re-use requests must be submitted in writing (email / letter included) to the Information Governance Team at the following address:

Information Governance Team
Westoe Road
Town Hall
South Shields
Tyne and Wear
NE33 2RL

Phone: 0191 424 6539

Any organisation or person can submit a re-use information request.

The request must clearly state the information to be reused and the purpose for the re-use of the information.

Our duty

The Regulations do not provide for the release of documents that are excluded from access under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.

In order to allow the council to conduct its business in an appropriate manner it will sometimes be necessary to exempt information from release or re-use. Key exemptions may include information that relates to:

  • Government meetings
  • Law enforcement and security procedures
  • Confidential and commercially sensitive information
  • Personal information (for e.g. third party information)

The Regulations do not effect your rights under the Data Protection Acts 1998.

The Regulations do not permit the release of information in a manner that is not allowed by law or involves legal advice.


Charges in respect of public information that is not available on the council's website will reflect the cost incurred by South Tyneside Council in collecting, producing, reproducing and disseminating the requested information.

The council will notify the requester of any charges to be applied prior to process the request. The agreed charge must be paid before the information is released.


All information supplied by South Tyneside Council continues to be protected by the Copyright, Designs and Patents Act 1988.

Requesters are free to use public information for their own purposes, including any non-commercial research or news reporting they doing.

Any other re-use of public information, for example commercial publication requires the permission of the Council as the Copyright holder.


South Tyneside Council is not liable for any loss or liability associated with the re-use of information.

While every care has been taken in the compilation of the information on this website, no responsibility is accepted by or on behalf of the council for any errors, omissions or misleading statements on these pages or any site to which these pages connect.

South Tyneside Council does not authorise any user to have exclusive rights to re-use of its information.

South Tyneside Council does not maintain many of the sites provided as links and so assumes no responsibility for the contents; nor do such links constitute any endorsement of any other site, its sponsor or its contents.

Publication Scheme

The classes of information held by South Tyneside Council are listed in the council's Publication Scheme.

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