Contact us
Coronavirus (COVID-19) update
Face coverings
From Saturday 8 August we ask that you wear a face covering when entering a Council building.
Opening times
Due to government guidance on social distancing and the threat of coronavirus, the Customer Service Centres at South Shields Town Hall and Jarrow Town Hall will be open Monday to Friday, 10am to 3pm. Jarrow Town Hall is closed every Thursday.
NHS test and trace
If you visit a Council building we may ask for your name and contact number for NHS test and trace.
Cash kiosks open
Cash kiosks at Customer Service Centres are now open.
Contact Centre (0191 427 7000) opening times
You can contact the Council on 0191 427 7000 from Monday to Friday 8am - 8pm and Saturday 9am - 1pm.
The emergency out of hours number is 0191 455 6111 and is to be used for emergencies only.
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Make a payment
Pay Council Tax, housing rent, a parking fine, and much more.
Make a payment -
Report an issue
Report a missed bin collection, graffiti, fly-tipping and much more.
Report an issue -
Request a service
Apply for a resident parking permit, a waste permit, a new bin, and much more.
Request a service
- South Shields Town Hall
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Town Hall And Civic Offices
Westoe Road
South Shields
NE33 2RL -
0191 427 7000