Contact us
Contact Centre (0191 427 7000) opening times
You can contact the Council on 0191 427 7000 from Monday to Friday, 8am to 6.30pm.
Emergency out of hours number - 0191 455 6111
The emergency out of hours number is 0191 455 6111 and is to be used for emergencies only.
During busy periods, the line may appear to cut off. If you can't get through, please keep trying. We appreciate your patience.
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Make a payment
Pay Council Tax, housing rent, a parking fine, and much more.
Make a payment -
Report an issue
Report a missed bin collection, graffiti, fly-tipping and much more.
Report an issue -
Request a service
Apply for a resident parking permit, a waste permit, a new bin, and much more.
Request a service