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South Tyneside Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) offers free and impartial information, advice and support to parents/ carers, children and young people with special educational needs and disabilities.

With dedicated officers working across the borough SENDIASS aims to help parents/carers, children and young people make informed decisions about their education.

The service plays a key role in making sure that your views are heard and understood and that these views are fed back to influence local policy and practice.

South Tyneside Council has a legal duty to provide this service to you and all SENDIASS services are confidential and impartial.

How can SENDIASS help you?

The service offers parents/carers, children and young people information, advice and support on:

  • matters relating to their disabilities, health and social care
  • the law in relation to SEN and disability, health and social care
  • gathering, understanding and interpreting information and applying it to your situation
  • the take-up and management of personal budgets
  • how Special Educational Needs are identified and assessed by schools and South Tyneside Council
  • who to talk to in school about your concerns
  • meetings and reviews about your child's needs
  • how progress is monitored and reviewed
  • the SEN Code of Practice, Statutory Assessment, Statements of Special Educational Needs, and the Education, Health and Care (EHC) Plans
  • how to request a Statutory Assessment of your/your child's Special Educational Needs
  • rights and responsibilities
  • what to do if you are not happy with a decision made about your child's SEN, including information on the Local Authority's processes for resolving disagreements, complaints procedures and means of redress
  • local policy and practice
  • the local offer
  • details of local and national organisations, which may be able to offer help and support in relation to your child's needs
  • the service can also provide help with filling in forms and expressing your point of view in writing


To contact SENDIASS please call 0191 424 6345 or email

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