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Help with school and college transport

The Council can help with travel to school or college, if you meet the criteria which is set by the Government.

Who is eligible?

  • Children who go to their nearest suitable school and live at least:
    • 2 miles from the school if they're under 8
    • 3 miles from the school if they're 8 or older
  • Children who can't walk to school because there's no safe walking route 
  • Children who can't walk to school because of their special educational need, disability or mobility problem
  • If you get the maximum Working Tax Credit or your children are entitled to free school meals, they can get help with transport if they're:
    • aged 8 to 11 and the school is at least 2 miles away
    • aged 11 to 16 and the school is 2 to 6 miles away - as long as there aren't 3 or more suitable schools nearer to home
    • aged 11 to 16 and the school is 2 to 15 miles away - if it's their nearest school preferred on the grounds of religion or belief

Proof of eligibility

If applicable, you will need to provide proof of your entitlement to the maximum level of Working Tax Credit. 

If your child goes to their nearest school preferred on the grounds of religion or belief, you must provide clear written evidence to demonstrate why you chose this school. We may also ask the relevant admission authority for written confirmation of the admission category which your child was offered a place.

What help is available?

  • Personal Transport Budget
  • Independent travel training
  • Bus pass
  • Taxi or bus travel

Personal Transport Budget

A Personal Transport Budget is help towards the cost of getting your child to school or college and back.

This can be used towards:

  • the cost of fuel or car share agreements
  • public transport
  • anything else that supports you to make your own arrangements to get your child to school

This is calculated at 40p per mile.

This is usually paid as a lump sum when transport help begins.

Independent travel training

We work with schools, colleges and families to identify a suitable adult to help the young person to get to school or college themselves.

The support would be in place until all feel confident that the pupil is able to independently travel to school or college.

Bus pass

A bus pass which can be used on public transport, to travel to and from school or college only.

Taxi or bus travel

  • Depending on the needs of the child, the transport would either be a car, small mini bus or large mini bus.
  • Vehicles will arrive at approximately the same time each day however variations are inevitable due to traffic.  
  • Every effort is made to keep the vehicles, drivers and passenger assistants consistent however, changes are sometimes unavoidable.
  • Passenger assistants accompany all pre 16 pupils as a responsible adult. They are not medical assistants.

Apply or renew

You can apply or renew online using the forms below. To do this online, you need to have an email address.

Renew

If you are already getting help with school or college transport, you can renew for the next academic year (which starts in September 2019).

Renew now

Apply

Use this form to apply for:

  • Taxi or bus travel
  • Independent travel training
  • Bus pass for public transport
Apply now

Apply - Personal Transport Budget

Use this form to apply for:

  • Help with the cost of getting your child to school or college (Personal Transport Budget)
Apply now - Personal Transport Budget

You can also apply or renew by post. To get a paper application form, visit South Shields Town Hall or contact the Transport team on 0191 427 2689. Send completed paper forms to: Transport team, Level 1, South Shields Town Hall, Westoe Road, NE33 2RL.

What happens after I submit my application or renewal form?

  1. If you apply online, we will email you a confirmation of your application.
  2. If you get the maximum level of Working Tax Credit, you need to provide proof of this to support your application. You can email your proof to transport.team@southtyneside.gov.uk, or post to: Transport team, South Shields Town Hall, Westoe Road, South Shields, NE33 2RL.
  3. We will review your application, and will contact you if we have any questions.
  4. We will then send you a letter about the outcome of your application.

When should I apply?

You can apply for support at any time. However, to make sure it is in place for the start of the academic year, please apply by the end of May.

  • April - applications for the next academic year open
  • End of May - to make sure that your transport is in place by September, please apply by the end of May
  • June - parents / carers will get a letter detailing the outcome of their application

How can I appeal?

If you do not agree with the outcome of the application, you can appeal by writing to the Joint Market Management Quality Lead either by post to South Shields Town Hall, Westoe Road, NE33 2RL, or by  email to CommissioningTeam@southtyneside.gov.uk

Who can I contact for more information?

Contact the Transport team on 0191 4272689 or transport.team@southtyneside.gov.uk.

Give feedback

If you would like to give feedback via an independent organisation on your experiences of home to school or college transport, please email info@healthwatchsouthtyneside.co.uk who will pass details to the Transport team anonymously.

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