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Mental Health Matters South Tyneside Advocacy Service

We provide independent case advocacy which is short term and issue based. An advocate will assist you make an informed decision around specific issues you may be experiencing, and support you to exercise your right to have your views heard.

Some examples of areas an advocate may be able to assist you may be:

  • Discuss options regarding a potential decision or course of action
  • Support you with making a complaint or challenging a decision
  • Assist you to access information regarding the Mental Health Act 1983 (amended 2007) and other legislation
  • Liaise with professionals on your behalf
  • Support you to prepare for and attend appointments with professionals to ensure your voice is heard

An advocate will not judge or make a decision for you; they will merely offer you the information to make an informed choice and then support you to express your wishes.

Who is the service for?

The South Tyneside Advocacy service is an independent and free case advocacy service, available to people aged over 18 with mental health problems (a formal diagnosis is not required) who are living in, or registered with a GP in, the South Tyneside area. We help represent a person's views concerning their care and decisions affecting their daily lives.


Mental Health Matters
Room 3, John Hunt House,
27 Beach Road,
South Shields
NE33 2QA

Tel: 0191 427 1500
Web: Mental Health Matters


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