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First Call Healthcare

Private care agency that offers clients individual private care packages tailored around their needs.

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.


  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service
  5. Contact


First Call Healthcare aim to support, assist and genuinely care for clients and their families offering a 24hr service, 7 days a week including all public holidays.

Support available

First Call Home Healthcare logo

Dedicated Home Care packages cater for clients who may need:

  • Nursing care
  • Support with personal hygiene
  • Respite care
  • Assistance with medications
  • Emergency care
  • Holiday companionship
  • Assistance with domestic duties
  • Live-in care
  • Sitting service
  • Escort service

The above services can be offered from a 30 minutes package to a full 24 hour care, and their Home Care Service supports:

  • The older person
  • Clients with physical difficulties
  • Clients with mental health needs
  • Clients with visual and sensory impairment
  • Clients with individual requirements

Who can access the service

Anyone with home care needs.

How to access the service

If you have been assessed by South Tyneside Council for home care, your care will be provided by one of four providers and arranged depending on what area you live in. See who will provide your home care.

Support from First Call Healthcare is arranged and funded privately by the person needing support.

For more information, including costs, contact the agency directly on the contact details below.


First Call Healthcare
Gear House,
Saltmeadows Road,
Tyne and Wear,

Phone: 0191 490 0783

Firstcall Healthcare CQC Report

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