Crisis support
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Crisis and Hardship expenses
If you have a financial crisis or need help with your daily living expenses because you are experiencing exceptional hardship, you can apply for short term financial help. This can help to pay for:
- Food
- Gas
- Electricity
Applications will be considered on a case by case basis. You will need to provide proof of your circumstances.
How to apply:
- Apply for crisis expenses online
- Or, call South Tyneside Homes on 0300 123 6633 (Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm)
Community Care (household goods, furniture or carpets)
Community Care aims to help vulnerable applicants stay in the community, or move back into the community after time in support or unsettled accommodation.
Applications will be considered on a case by case basis. You will need to provide proof of your circumstances.
Families showing that they are experiencing exceptional pressure can also access this service:
- Apply for Community Care online
- Or, call South Tyneside Homes on 0300 123 6633 (Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm)