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Backdated benefits

When will my benefit normally begin?

The council can only pay housing benefit or council tax benefit from the Monday after we receive your application form.

However, if you claim your benefit within four weeks of claiming income support, jobseekers allowance (income based) or employment and support allowance (income based) your benefit will be paid from the Monday after your income support, jobseekers allowance (income based) or employment and support allowance (income based) was awarded.

Are you claiming income support, jobseekers allowance (income based) or employment and support allowance (income based)?

It is possible to have your claim backdated if you have not made your claim for housing or council tax benefit within 4 weeks of claiming your income support, jobseekers allowance (income based) or employment and support allowance (income based).

Your claim may be backdated to the date your income support, jobseekers allowance (income based) or employment and support allowance (income based) was awarded if you have had good reasons for not claiming your benefit earlier.

What if I am not receiving income support, jobseekers allowance (income based) or employment and support allowance (income based)?

If you are not receiving income support, jobseekers allowance (income based) or employment and support allowance (income based) you may be able to have your claim paid from an earlier date if you have good reasons for not making a claim earlier.

How can I have my benefit backdated?

Pension age claimants can request that benefit be backdated for a maximum period of 3 months from the date you make the request.

From 1 April 2016, people under pension age benefit can only request that benefit be backdated for a maximum period of 1 months from the date you make the request.

If you want your benefit claim backdated you must write to the office and give your reasons why you did not claim earlier.

What we need to know

We need to know the reasons why you didn't fill in a form earlier.

You need to tell us anything you think we might need to know.

For example, was it because:

  • You were ill before you claimed?
  • Someone in your family was ill?
  • You had been in hospital?
  • You have been unable to manage your affairs?
  • You can't write or understand English very well?

If you did not understand that you could claim benefit, tell us whether you asked anyone if you could claim and give any reasons why you did not think you could claim.

Everyone's reasons will be different and we will take into account your age and personal circumstances when we decide if we can backdate your claim.

What if my claim for backdated benefit is turned down?

You can ask us to look at your claim again, or you can appeal to a review board.

If you are unhappy with the decision you will find more details on the appeals pages.

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