Skip header
Welfare Support Banner

Welfare Support Service

The Welfare Support Service is the first point of contact for money advice in South Tyneside.

The Welfare Support Service provides debt, benefit and money advice on the phone, in your local area or in your home.

This service is free, impartial and confidential. It is open to everyone living in South Tyneside including social renters, private renters and home owners.

The Welfare Support Service can help you if you need:

  • Benefit advice and support with applications and appeals
  • Debt advice, including bankruptcy and debt relief orders
  • Advice on whether you will be better off in work
  • Support with budgeting
  • Help preparing for Universal Credit
  • Help with the impact of the Bedroom Tax
  • Help with the impact of the Benefit Cap

Our expert Debt and Benefit Advisors provide advice on debt, benefits and budgeting. We can support you with benefit applications, appeals and tribunals. We can also provide help at an early stage to support you in keeping your home and making the most of your money.

The Welfare Support Service also manages the Local Welfare Provision (crisis support) scheme. This is the Council-run scheme which provides crisis expenses and community care support.

The Welfare Support Service aims to increase access to the service across the Borough, making use of mobile technology and community venues. The service also supports with increasing digital access and access to employment.

Contact us

Do you have a question about debt, benefits or managing your money?

Our team of expert advisors are always happy to help. Feel free to contact us on 0191 424 6040 or send us an enquiry below and we'll get back to you.

Before getting in touch, you can see answers to some of our customers' most common questions about debt and benefits

Make a welfare support enquiry


How would you rate the information on this page?

Share this page