How to report a change in circumstances/address
Fill in this online form:
Report a change in circumstances / address
Ring the Benefit team on 0191 424 4333.
Call into the customer service centres.
Post a letter to Benefits Section, Hawthorne, Rolling Mill Road, Viking Business Park, Jarrow, Tyne and Wear, NE32 3DP.
Any documents posted to the council will be returned by second-class post.
The Benefits Service will not accept responsibility for the loss of any documents sent by post.
We recommend that you bring any valuable documents to one our offices.