Ordering certificates

Ordering certificates

At the moment we have no electronic ordering system.

If you have found a record and you want to request a certificate, you should complete the on-screen order form and print it out. Then send the printed form to us with your payment.

If you are ordering more than one certificate please make out a separate cheque for each search. If one search is unsuccessful we need only return the cheque for that search and issue on the remaining.

Payment
Certificates are available either same day, or after 5 working days.  See our fees.

Counter certificates are issued until 3.45pm, this is to give staff sufficient time to locate and issue as required before the office closes at 4pm.

Telephone certificates are only issued until 2.30pm (same day service certificate issue is subject to availability).

Cheques, postal orders or International Money Orders that can be presented in a UK bank should be made payable to the 'South Tyneside Council.'

Post to:

South Tyneside Register Office, 10 Broughton Road, South Shields, Tyne and Wear, NE33 2RN.

Make an enquiry about a certificate

You can use our online register search to find birth, death and marriage records and request certificates. However not all our records are searchable.

If you cannot find the record you're looking for you can make an enquiry.

To request a certificate from a birth or death register you need to provide:

  • Where and when the birth or death occurred
  • Full name of the person

You can also provide further supporting information, for example the parents' names for a birth, and the age and occupation for a death. This will help the registrars to find the correct record where there are two or more possible entries for the same name.

To request a certificate from a marriage register you need to provide:

  • Name of the church, chapel or register office
  • Date of the wedding
  • Name of one or both parties who were married

Remember that, where a church or chapel has its own marriage register it is only deposited with the Register Office after it has been completed which can take many years. Otherwise, you will need to contact the person responsible for the registers at the appropriate church or chapel to obtain a copy.

Payment

Certificates are available, see our fees

We will not issue a certificate until we have contacted you to confirm your order and the method of payment.

Requests should be made to the Register Office.

Other sources of help

Postal requests for certificates can be made to:

General Register Office
PO Box 2
Southport
Merseyside PR8 2JD
Tel: 03001231837

Some of the most important documents can be located at the local Record Office. These could be census returns, baptism, burial and marriage registers or workhouse records to name but a few.

The 1881 census is widely available to purchase from software suppliers on CD ROM which provides the entire census for that year for England and Wales in an easy to use format. Online access to the 1911 census for a small fee is now available.

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