If you need to contact us, please call 0191 424 6350 and leave a message (we are unable to answer calls at the moment), or email firstname.lastname@example.org.
We are getting back to messages quickly, so please get in touch and we will get back to you as soon as possible.
Appointments for births and deaths
Call the Contact Centre on 0191 427 7000, Monday to Friday, 8am to 8pm and Saturday 9am to 1pm.
Outside of these times, call 0191 4556111.
Counter certificates are issued until 3.45pm to give staff enough time to locate and issue as required before the office closes at 4pm. Telephone certificates are issued until 2.30pm (same day service certificate issue is subject to availability).