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Register Office

COVID-19 update

See information on Register Office services.

Opening times

Monday to Friday, 9am to 4pm.

If you need to contact us, please call 0191 424 6350 and leave a message (we are unable to answer calls at the moment), or email

We are getting back to messages quickly, so please get in touch and we will get back to you as soon as possible. 

Appointments for births and deaths

Call the Contact Centre on 0191 427 7000, Monday to Friday, 8am to 6.30pm.

Outside of these times, call 0191 455 6111.

Counter certificates

Counter certificates are issued until 3.45pm to give staff enough time to locate and issue as required before the office closes at 4pm. 

Telephone certificates are issued until 2.30pm (same day service certificate issue is subject to availability).

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