From 24 March 2022, all appointments for registering a death will be in person at the Register Office and from this date, no telephone appointments can be offered.
When someone close to you dies, this is always an extremely difficult time. We understand that the coronavirus pandemic has made things more challenging for many people and we will aim to make sure that your needs are met at this difficult time.
Following changes to legislation, the Register Office will be unable to offer death registration by phone from 24 March 2022. The Register Office will reopen for face to face death registrations from this date and we are still here to make the process of registering a death as simple as possible.
Unless the death has been referred to the coroner, it is still a legal requirement to register the death within five days.
How it works - registering a death
To make an appointment call 0191 427 7000.
Before you make an appointment, a medical certificate showing cause of death (MCCD) must be issued by a doctor and emailed to the register office. The registration cannot continue without this document.
We ask that you attend the Register Office promptly for your appointment, but please note that there are limited waiting facilities so please do not arrive early. We ask that a maximum of two persons (known as informants) attend the appointment.
After the registration is complete, the Registrar will:
issue the Certificate for Burial or Cremation (known as the Green Form) and email it directly to the Funeral Director
Register you for the Tell Us Once service and give you a reference number, allowing you to inform multiple local and central government departments of the death in one go
The cost for the death certificate is £11. You can purchase more copies of the death certificate at £11 each.
If the death has been referred to the coroner, they will inform you when you are able to make an appointment to register the death.
What the Registrar needs to know during the appointment
During the appointment, the Registrar will ask you provide the following information. Please make sure you have all of this information with you for your appointment:
Date of death
Place of death - This will be the name of the hospital or nursing home, the name or number of the house, the name of the street and village town, including the full postal address. If the death took place in an ambulance, car etc then you need to provide information about the locality of the vehicle when the death occurred and the intended destination
Name and surname of the deceased - This should be the name they were known as at the time of their death. You should also establish if they are known by any other name currently or previously. You need to record those details together with some notes as to the circumstances to help the registrar determine how to record the information in the entry
Sex: Male or Female
Maiden surname of woman who has been married or civil partnership - This is the surname in which a woman contracted her (first) marriage or Civil Partnership
Date of birth - Please provide approximate dates if exact date not known
Place of birth - This is the town and county/London borough or country of birth and only country if born outside UK
Occupation - Provide as much information about their job title relating to the most recent occupation. Please also tell us whether the deceased was retired at the time of his or her death.
Marital status - This will be the marital status of the deceased at the time of his or her death. The status' are:
Single (never married or in a civil partnership)
Husband or Wife
Widow or Widower
Civil Partner or Surviving Civil Partner
Spouse/Civil Partners name and surname - This should be the name and surname of the deceased's spouse or civil partner
Spouse/Civil Partners occupation - Provide as much information as possible about their job title relating to the most recent occupation and if retired
Usual address - This should include the name or number of the house, name of the street and village or town. Where the death occurred in a hospital the deceased's usual address should be recorded
How much does it cost?
There is no charge for the death registration itself or the Tell Us Once registration.
The only charge is for the death certificate which costs £11.