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Text message scam warning - Council Tax refund

Council Tax refund scam message

We have had reports that some residents have received text messages claiming to be from GOV.UK, indicating that they are due a Council Tax refund.

To process the refund, they are asked to follow a link contained in the message which, when opened, takes the resident to a website which has the same look-and-feel as the GOV.UK website, and which asks for their banking details.

The text message and website are fraudulent.

Anyone who enter their details are at great risk of losing money.

South Tyneside Council does not send text messages to notify you that you are due a Council Tax refund.

This practice is known commonly as a "phishing" scam. More information on this and other types of scams can be found on the Action Fraud website.

Advice on scams

Call Citizens Advice Consumer Helpline on 03454 04 05 06.

Report scams

Contact Action Fraud on 0300 123 2040 or Action Fraud.

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