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South Shields Business Works case study - The HR Dept

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The Business

The HR Dept offers outsourced HR support to businesses across the North East; we pride ourselves on being local and personal.

We are one of 63 HR Dept across the UK and Ireland, which means we can offer a wide range of expertise.

We recognise that employment law is complex - coping on your own brings significant risk. Business owners don't want to break the law or face expensive tribunals but few businesses can afford (or indeed need!) a full time HR professional or HR department. And that's where the HR Dept can step in and help.

The Background

The HR Dept in the North East is owned by Jayne Hart. Jayne has worked in a HR capacity for over 16 years and got to the stage in her career that she felt that it was time to do the job she loved (HR), but on her own terms and with small businesses. When redundancy came along it was an ideal opportunity to make this happen.

Jayne decided to go down the route of a franchise as she liked the fact that it was a successful business model that had been around for 12 years - it worked!

It was the opportunity to build a HR Company, employing local people and offering a sensible solution to local businesses, with a very strong brand and offering behind her.

The Service

We provide businesses with everything they would expect from having their own employed HR professional, but at the fraction of the cost. From our HR Advice Line (that is fully insured against tribunal claims), recruitment, contracts, handbooks, disciplinaries, sick absence, poor performance, redundancy and everything in between! Basically we help prevent people problems!

Paragon RT: "We have been using the HR Department for several years and have always found the service invaluable. As the business has grown so does the need to manage and develop staff. The HR Department has given valued support through the growth phases and those challenging moments.

"The support also includes helping to develop the team which is something Jayne Hart has been integral with and is passionate about. We have an advice line and also business insurance in place which we have found really valuable and if nothing else, gives that peace of mind.

"All our standard draft HR documents and employee contracts are produced for us and support is given to administer them. I have always found the service given to be personal, professional, detailed and responsive. I would highly recommend the service which Jayne and the HR Department South Tyneside, Newcastle, Gateshead have given".

Why South Shields Business Works?

Jayne said: "I was new to living in South Shields and was also establishing my business. I was introduced to Gordon Hannah and Bill Hartstone at TEDCO who provided me with a source of great business advice and we would meet up at South Shields Business Works.

"As a new business I did not want (or need at that stage) the overhead of an office but I knew I needed to have a professional business address to use on my marketing material. South Shields Business Works offers me the beauty of a virtual office and also a great drop in facility if I want to meet a client for a formal meeting (great value meeting rooms) or just a casual meet up for a coffee.

"It always feels welcoming and professional and the office staff are really helpful. My next step is to move into the works and have an office!"

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  • Business Employment & Skills Service
  • Town Hall & Civic Offices
    Westoe Road
    South Shields
    Tyne & Wear
    United Kingdom
    NE33 2RL

  • 0191 424 6262

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