We also cannot collect items that could risk the health and safety of our employees. This includes items that are:
too heavy / dangerous to lift
wet through (so please do not leave items outside for a long time before your collection)
contaminated in some way and could be hazardous (so please do not leave items outside for a long time before your collection)
How collections work
Put your items out on your collection day by 7.30am. We will collect your items between 7.30am and 5pm.
When leaving household items out for collection please make sure they are stored safely and securely as not to expose others to harm especially young children. South Tyneside Council does not accept any liability for any items stored or left in a public area prior to collection.
Do not place items out long before 7.30am as this may cause an obstruction and items may also get wet through meaning that we may not be able to take the items away.
Place the items for collection on your property where you normally place your waste bins. Crews cannot enter your property, garage or shed.
Do not overfill bags
Items longer than 2 metres (6ft) may not be collected, so please cut up carpet into manageable lengths
If you are putting your items in a back lane, please put your house number on the back door or wall
Stack all items tidily in the same area.
The collection team will only remove the items stated on your request form
The information in the above checklist is intended as a general guide.
How we dispose of items
We will remove your old, unwanted items and recycle or dispose of them in an environmentally-friendly way that meets all legal requirements.