Order a new bin or caddy
Keep your bins in a secure place on your property and return them on the same day after collection.
Bins
If one of your wheeled bins has gone missing there is a charge for all replacement wheeled bins.
If your wheeled bin is damaged, there is no charge for a replacement, in this case please call the Contact Centre on 0191 427 7000.
Charges:
- grey 240 litre household bin (new) - £25.65
- blue 240 litre recycling bin (new) - £20
- green 240 litre garden waste bin (new) - £20
- bin exchange to a larger or smaller bin - £7.20
We no longer supply 360 litre grey, wheeled bins for household waste.
You will be asked to sign for your replacement wheeled bin on delivery.
Please note that you are only entitled to one refuse bin per property, and our crews will empty one refuse bin per property on collection day.
Blue bin caddy
Replacement black caddies for the recycling blue bins are issued free of charge.