Renew your subscription
You can easily renew your garden waste subscription online. If you need to change your details (name, address, contact information) or the number of bins to be collected, you can do that too.Renew your subscription
Need a subscription?
If you don't currently have a garden waste subscription, you can easily subscribe online now to the garden waste collection service for 2019.Subscribe to the service
What happens after I subscribe?
If you subscribed before 20 March 2019, you should receive your garden waste pack by 31 March 2019.
If you subscribed after 20 March 2019, you will receive your garden waste pack up to 15 working days after your payment has been processed.
Your pack will include:
- a letter with your bin collection dates on the reverse
- terms and conditions
- a sticker for your green bin(s) - use a permanent marker to put your address on the sticker, then place the sticker on the body of your green bin, below the handle (replacing the previous year's sticker)
What if I haven't received my sticker?
If you subscribed before 20 March 2019 and you haven't received your sticker when your collections start, you can still put your green bin out for collection. Our garden waste crews have a list of which residents have subscribed. Please note - it takes up to 15 days after subscribing for your property to be added to our collection list.
You will continue to use your existing green bin. If you do not have a green bin, you will need to buy a new one. You can order a new bin online.
Your green bin will be collected fortnightly from April 2019 to November 2019.
Collections will start from April 2019. You will get your bin collection dates in the post with your pack, and check your collection dates online at bin collection dates.
If you wish to join the garden waste scheme, you can do so at any time in the season however you may not be registered in time to receive all collections. The season ends in November 2019.
On your collection day
On your collection day, please make sure your bin is outside by 7.30am (where the edge of your property meets the footpath / road) and returned to your property on the same day.
What to put in your green bin
See What to put in your green bin.
You can have as many green bins as you need.
You will need to pay £32 per year for each bin collection.
You will also need to buy your additional bin(s). You can order a new bin online.
Help moving your bin
If you already get help to put your bin out, this will automatically continue.
If you are physically unable to put your bin out for collection and there is nobody you can call on to help, you can request help to pull your bin out.
Frequently asked questions
For more information, view our Garden waste service 2019 frequently asked questions.
Terms and conditions
See the Garden waste collection service 2019 terms and conditions.