Christmas and New Year closures

Contents

  1. South Shields and Jarrow Town Halls
  2. Council Contact Centre (0191 427 7000)
  3. Local Welfare Provision Service (Crisis support)
  4. Bin collections
  5. Leisure centres
  6. Libraries
  7. Family Hubs
  8. Stanley's Day Care
  9. Adult Safeguarding, Adults Mental Health Team and Let's Talk Team
  10. Homelessness
  11. Recycling Village (Tip)
  12. South Shields Register Office
  13. South Shields Crematorium
  14. Living Better Lives Resource Centre
  15. Marketplace
  16. Simonside Climbing Wall
  17. South Tyneside Council Housing Services

South Shields and Jarrow Town Halls

South Shields Town Hall will close at 12.30pm on Tuesday 24 December 2024. It will reopen at 10am on Thursday 2 January 2025.

Jarrow Town Hall will close at 3pm on Monday 23 December 2024. It will reopen at 10am on Friday 3 January 2025.


Council Contact Centre (0191 427 7000)

The Customer Contact Centre will close at 6.30pm on Tuesday 24 December and reopen at 8am on Friday 27 December.

It will then close at 6.30pm on Tuesday 31 December and reopen at 8am on Thursday 2 January 2025.

In an emergency and when the Contact Centre is closed, please call the Out of Hours team on 0191 455 6111.


Local Welfare Provision Service (Crisis support)

The Local Welfare Provision Service (Crisis support) will close at 1pm on Tuesday 24 December. A limited service will be in operation on 27, 30 and 31 December between 9.30am and 3.30pm.

Applications for support received after 1pm on 24 December may not be processed until the service reopens on 27 December.

The full Local Welfare Provision service will reopen on Thursday 2 January 2025.


Bin collections

Collections will take place later than normal during the festive period.

Revised bin dates
Normal collection dateNew collection date
Tuesday 24 December (Christmas Eve)No change
Wednesday 25 December (Christmas Day)Friday 27 Decemeber
Thursday 26 December (Boxing day)Saturday 28 December
Friday 27 DecemberMonday 30 Decemeber
Tuesday 31 December (New Year's Eve)No change
Wednesday 1 January (New Year's Day)Thursday 2 January
Thursday 2 JanuaryFriday 3 January
Friday 3 JanuarySaturday 4 January

For more information see, Check your bin collection dates.


Leisure centres

See Christmas and New Year opening times for leisure centres.


Libraries

See Christmas and New year opening times for libraries.


Family Hubs

There will be one family hub open in each partnership on Monday 23 and Tuesday 24 December 2024. 

The Family Hubs that will be open will be:

  • Hebburn
  • Bede
  • Riverside
  • Ridgeway

All Family Hubs will close at 12pm on Tuesday 24 December.

There will be one Family Hub open in each partnership on Thursday 2 January and Friday 3 January 2025.

The Family Hubs that will be open will be:

  • Hebburn
  • Bede
  • Riverside
  • Ridgeway

All other Family Hubs will reopen as normal on Monday 6 January 2025. 

Contact your nearest Family Hub for more information, Find your local Family Hub.


Stanley's Day Care

Stanley's Day Care will close at 4pm on Friday 20 December 2024 and will reopen as normal on Tuesday 7 January 2025.

Contact your nearest day care for more information, Find your local STANLEY's daycare.


Adult Safeguarding, Adult Mental Health Team and Let's Talk Team (0191 424 6000)

The Adult Safeguarding, Adult Mental Health, and Let's Talk Teams' opening hours will be:

  • Monday 23 and Tuesday 24 December 2024 - 8.30am to 5pm
  • Wednesday 25 to Thursday 26 December 2024 - Closed
  • Friday 27 December - 8.30am to 4.30pm
  • Monday 30 and Tuesday 31 December 2024 - 8.30am to 5pm
  • Wednesday 1 January 2025 - Closed

The services will reopen as normal on Thursday 2 January 2025.

The Let's Talk Team can be contacted Monday to Friday (8am to 8pm) on 0191 424 6000.

When Let's Talk are closed, people with a social care emergency can contact the out of hours team on 0191 456 2093.


Homelessness

If you're at risk of homelessness, call 0800 141 2645 for free.

The Housing Options Team can be contacted on:

  • Friday 27 December 2024 - 9am to 4.30pm
  • Monday 30 and Tuesday 31 December 2024 - 9am to 5pm

Call 0191 456 2093 outside of these times.

For more information on how we can support you, see South Tyneside Council Housing Services: Homelessness.


Recycling Village (tip)

The Recycling Village is open from 9am to 6pm, every day, except Christmas Day.

See Recycling Village.


South Shields Register Office

The Register Office opening hours will be:

  • Monday 23 December - 9am to 4pm
  • Tuesday 24 December - 9am to 1pm
  • Wednesday 25 and Thursday 26 December - Closed
  • Friday 27 and Monday 30 December, 9am to 4pm
  • Tuesday 31 December - 9am to 1pm
  • Wednesday 1 January - Closed
  • Thursday 2 January - 9am to 4pm

The Register Office will reopen as normal from Thursday 2 January 2025.


South Shields Crematorium

Festive opening times

  • Christmas Eve: 8.30am to 4pm
  • Christmas Day: 9am to 3pm
  • Boxing Day: 11am to 3pm
  • New Year's Eve: 8.30am to 4pm
  • New Year's Day: 11am to 3pm

Living Better Lives Resource Centre

The Living Better Lives Resource Centre opening hours will be:

  • Monday 23 December 2024 - 8am to 5pm
  • Tuesday 24 December 2024 - 8am to 4.30pm
  • Wednesday 25 and Thursday 26 December 2024 - Closed
  • Friday 27 December 2024 - 8am to 4.30pm
  • Saturday 28 December 2024 - 8.30am to 1pm
  • Sunday 29 December 2024 - Closed
  • Monday 30 and Tuesday 31 December 2024 - 8am to 5pm
  • Wednesday 1 January 2025 - Closed
  • Thursday 2 January 2025 - 8am to 5pm

In the case of emergencies, and when the Living Better Lives Resource Centre is closed, please contact the Out of Hours Team on 0191 456 2093. 


Marketplace

The Marketplace's opening hours will be:

  • Friday 20 and Saturday 21 December 2024 - 9am to 3pm
  • Sunday 22 December 2024 to Thursday 2 January 2025 - Closed

The Marketplace will reopen as normal on Friday 3 January 2025.

In the case of emergencies, and when the Marketplace is closed, please contact the Out of Hours Team on 0191 456 2093.


Simonside Climbing Wall

Simonside Climbing Wall will close on Friday 20 December 2024.

It will reopen at 9am on Monday 6 January 2025.


South Tyneside Council Housing Services

Housing Services will close at 12.30pm on 24 December 2024. This is the last day for customers to return keys.

They will continue to provide emergency / urgent repairs services and homelessness can still be reported.

Housing Services will reopen as normal on 2 January 2025.

A 24-hour emergency service will operate during this time on 0300 123 6633.